Ratings based on 497 Verified Reviews

3.9 out of 5
75% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by staff zone hotel, Hotel Management
Thank you for choosing us, we are happy that you enjoyed your stay, we hope to host you again soon.
4 out of 5
by A verified traveler

Posted 21 May 2024
Near Loyola Rome. I thought there was shuttle available based on previous reviews, but not really available.
5 out of 5
by A verified traveler

Posted 11 May 2024
Close to Loyola. Clean with friendly service and lovely breakfast.
4 out of 5
by A verified traveler

Posted 11 Apr 2024
Over all was an absolutely perfect Hotel part from loosing a couple of our stuff !!, cleaning up , hotel staff and service, location and easy transportation around , breakfast etc But the only reason I chose Average rate on staff was because we lost a couple of items any time we asked for room service at our suite!! Which was a shame that we didn't noticed it till last day when we packed our stuff which unfortunately we didn't have any particular evidence to claim against it as we trusted the Hotel staff so we left our stuff and bags in our suite ! So if you choosing this Hotel make sure you take your Worthy belongings with you or take photos of what you are leaving behind!
5 out of 5
by A verified traveler

Posted 18 Mar 2024
I spent a week at Hotel Zone. It’s peaceful and a little removed from the bustle of the city, but easily accessible by bus. The room had everything I needed. The restaurant offers some gluten free items for breakfast upon request!
4 out of 5
by A verified traveler

Posted 11 Oct 2023
The hotel was good, the quality of the breakfast needs improvement, I would suggest they offer some kind of shuttle service to the center, that would eliminate the hassle of dealing with taking taxis and getting charged higher taxi fees
3 out of 5
by A verified traveler

Moderate

Posted 5 Oct 2023 on Hotels
The positive Restaurant staff are fabulous. The negative Guest rooms conditions are below average. (Don’t accept room 131)
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2023 on Hotels
4 out of 5
by A verified traveler

Good value

Posted 27 May 2023 on Hotels
Great service, the rooms are outdated and had the smallest TV screen I’ve seen in a hotel, but the staff is very friendly and the overall value is excellent
Comment from Hotel Management
6 Jul 2023 by Staff, Hotel Management
We thank you for your preference, we will treasure your suggestion.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2023 on Travelocity