Ratings based on 334 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Easy check in even with my last minute booking.
by A verified traveler
Posted 6 Jul 2023
Stay away from this property. It is by far the worst hotel I’ve ever been to. We checked out within 5 minutes of checking in. The rooms were very dirty with white walls that had turned black as if many people has smoked inside. The room smelled rancid and my husband felt like he would gag. The shower had black mold all over the floor where you would stand. Terrible customer service as we tried to get a refund. Poor management and they clearly didn’t even check to see if the room was clean before assigning it to us. AVOID AT ALL COSTS.
Comment from Hotel Management
22 Jul 2023 by Francesco, Hotel Management
Dear Niki, thank you for your feedback.We will try our best to improve the quality of our hotel.Best regards,
by A verified traveler from Vancouver
Posted 6 Jul 2023
Great hotel. Great location. Helpful staff. Tasty breakfast with unlimited cappuccinos :-).
Comment from Hotel Management
22 Jul 2023 by Francesco, Hotel Management
Dear Graham, thank you very much for your feedback.
by A verified traveler
Posted 6 Jun 2023 on Hotels
Comment from Hotel Management
22 Jul 2023 by Francesco, Hotel Management
Gentile Emilio, grazie mille per il suo feedback.
by A verified traveler
Posted 16 Apr 2023 on Hotels
by A verified traveler
Posted 4 Apr 2023
by A verified traveler
Posted 25 Jan 2023
Quite far from attractions no room service at night
Comment from Hotel Management
16 Feb 2023 by AP, Hotel Management
Avere clienti sodisfatti è il nostro più grande orgoglio.Grazie di cuore.!
by A verified traveler
Posted 15 Aug 2022
location
Comment from Hotel Management
16 Aug 2022 by Francesco, Hotel Management
Gentilissimo Gabriele,
grazie molte per il suo feedback.
Speriamo di rivederla presto qui da noi.
by A verified traveler
Posted 26 Jul 2022
Shuttle is not avalable as was in description hotel. It is not existed remember. Only taxi byself. Gym is not avalable to use . need to send 6 hours notice before use. but it is no people at all in the gym . We pick up hotel for using morning gym . staying 3 nights . one time my husband was able to go in gym for 30 min but it is not free you have to pay 10euro for 1 hour . Rediculous.
Comment from Hotel Management
16 Aug 2022 by Francesco, Hotel Management
Dear Mrs. Tatiana,
thank you for your feedback.
We are sorry to hear about your experience.
Unfortunately, the shuttle, as you already mentioned, was not available during your stay. We apologize for that.
The fitness room needs to be sanitaized after each use and this is why we need to know in advance who wants to use it.
We hope to see you soon believing that your next stay will be better.
by A verified traveler
Posted 14 Jul 2022 on Hotels
Comment from Hotel Management
16 Aug 2022 by Francesco, Hotel Management
Gentilissimo Claudio,
moltissime grazie per la recensione.
Speriamo di rivederla presto.
