Ratings based on 637 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
I booked hotel 2 month's before my stay, I emailed hotel inquiring about tours. I asked if I should book tours early and I was told " No need, hotel staff can help me when I arrive" WRONG most were sold out. I highly suggest book tours early. Hotel staff did help my book 2 tours, just not my 1st choce tour.
by A verified traveler
Posted 15 May 2024
Room was not nice. Broken bathroom door knob, broken shower door, broken wall lamp at bed button was broken off. Mild dew in bathroom. Uncomfortable bed. Don’t advise you to stay here.
by A verified traveler
Posted 13 May 2024
The property is brilliant the Staff are friendly Simona the manager and all the staff excellent..
by A verified traveler from Calgary
Posted 11 May 2024
by A verified traveler
Posted 10 May 2024
Its terrible, run down dirty , cound not have a proper shower as head was broken (reported 1st day no-one even looked at it).
Its certainly not as described on your site.
I honestly would struggling to give it 1 star and has now made me very wary of using Expedia again
by A verified traveler
Posted 3 May 2024
It was alright. The outlets didn’t work had to use the one in the bathroom
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 28 Apr 2024
Hotel is in a great location and staff are helpfula s much as they could.
we booked a double bed room which looked alright intially However, as we used the room, we found out the flaws, not all light as functioning. there is a television but the socket is broken and wallpapers are peeling off. There is a also a personal fridge but non functioning as well.
There is only one lift that can only accomodate only 3 people and we were not shown any other option to go upstairs.
breakfast is included in the meal and there is a lomitied option of breads, jams and some biscuit. they also offer coffee and cappucino or tea upon request. The breakfast area is cramped too.
by A verified traveler
Posted 18 Apr 2024
Great location for affordable price
by A verified traveler
Posted 10 Apr 2024
Room was clean but so old especially the bed was very uncomfortable to sleep. Blankets were dirty and ripped. No bidet in washroom, mirror was so old and patchy.
Overall we were disappointed with the condition of the room especially what we have paid for.
