Ratings based on 264 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
No laundry facilities only laundry services. Lady at the desk was rude. The guy was nice. It soundproof rooms but you can hear everything inside and outside the room.
by A verified traveler
Posted 3 Jun 2024
The hotel was clean and our room was large. The staff was very friendly.
by A verified traveler from Lima
Posted 31 May 2024
Súper cerca a la estacion termini lo cual es una súper ventaja para movilizarte en roma, pero la zona de noche daba un poco de miedo pero era segura y tenía tiendas y restaurantes cerca.
La atención solo me gustó de Lucas porque el resto no tan atento. Lucas en cambio ayudaba y explicaba
by A verified traveler
Posted 30 May 2024
The hotel was super. Staff was great. The area around the hotel was ghetto and even a fight broke out. Too much litter on the street. I believe it is because it was so close to the metro terminal. Stores around are a rip off. Convenience was great!
by A verified traveler
Posted 29 May 2024
The hotel is ok. It is very clean. We had issues with the A/C almost every night simply because they turn it off. We had to look for someone to turn it back on. One night we were sweating bullets because there was no one to help us.Late at night the water was tepid but not hot. The Restaurant next door is very good (its the same owners)
It is located in a super centric area.
There is no lobby or common area. BEWARE at TERMINI STATION it is very UNSAFE. Lots of pick pocketers. Have your purses and bags totally closed and always in front of you.
by A verified traveler
Posted 25 May 2024
Very nice place, the personnel was friendly and showed us all the interesting things to visit, the room was super clean and the little breakfast place next door was good. Right next to the train station, so it’s very simple to get out of the train and go to the hotel, but the area around feels a bit gritty.
by A verified traveler
Posted 22 May 2024
Buena ubicación y el cuarto limpio
by A verified traveler
Posted 21 May 2024
Really good customer service. Loved the location and the staff. Will be back
by A verified traveler
Posted 17 May 2024
Good staft
by A verified traveler
Posted 14 May 2024
The hotel is smaller than anticipated. Entry was difficult to find with little signage. Room was tiny and bathroom was barely large enough for my husband to move around in. Would say the largest benefit was the proximity to the central train station (esp. if you have luggage to carry with you to the hotel). Overall not a bad stay, just very much a 3 star minimalist boutique-style hotel.