Ratings based on 992 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
It was a small, slightly old-fashioned hotel in a quiet area, surrounded by other larger hotels and a small number of bars and restaurants.6-7 minute walk to the Metro Station and a 10 minute walk to the Spanish Steps. On arrival we were greeted by, Vincent, the hotel manager. He was exactly what we would have expected from a hotel manager, immaculately presented, with an air of efficiency and precision in everything that he did. He asked if we were familiar with the city and when we said “no” he immediately provided a map and then explained all necessary details of where we were, how to get to certain attractions, how the metro system worked and generally familiarised us very quickly with all the basic information that we needed. We instantly felt confident in touring the city. In the restaurant/bar area we were served on a number of occasions by Asia. On every occasion she was very friendly and very accommodating. Arrived back one evening just as the bar had closed. Asia was just leaving however upon bumping into us & realising that we were looking for a nightcap she was more than happy to delay leaving & serve us some drinks. We felt as if she was going out of her way to accommodate us. The negative points. We had booked a Superior Room (5th floor). No view, unable to make tea or coffee and the fridge was on the wall! Cooked breakfast awful, overcooked scrambled eggs which hardened into a ball and fatty bacon cut up. It would not take much to improve this.
Comment from Hotel Management
25 Apr 2024 by Vincenzo, Hotel Management
Thank you very much and hope to welcome you again
by A verified traveler
Posted 23 Apr 2024
Our room was awesome! Huge, spacious for our family of 4 and the kids each had their own twin bed in their own space. The staff is friendly and helpful.
Comment from Hotel Management
23 Apr 2024 by Vincenzo, Hotel Management
Thank you very much
by A verified traveler
Posted 22 Apr 2024
Wonderful. Would return
Comment from Hotel Management
23 Apr 2024 by Vincenzo, Hotel Management
Thank you very much
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Vincenzo, Hotel Management
Thank you very muchj
by A verified traveler
Posted 23 Mar 2024
Location
Comment from Hotel Management
25 Mar 2024 by Vincenzo, Hotel Management
Thank you very much
by A verified traveler
Posted 16 Mar 2024
A unique quiet hotel a short walk from all the major attractions and within easy reach of some superb restaurants. Hotel staff were welcoming and gave us help with eating out. A real must when visiting
Rome.
Comment from Hotel Management
25 Mar 2024 by Vincenzo, Hotel Management
Thank you very much
by A verified traveler from New York
Posted 15 Mar 2024
The hotel staff were beyond helpful
In every way. Explaining things and helping us to navigate the city. Big thank you to Vincent! The property has a cool sort of forties vibe. Lovely breakfast room
And breakfast .
Comment from Hotel Management
25 Mar 2024 by Vincenzo, Hotel Management
Thank you very much
by A verified traveler
Posted 10 Mar 2024
Everything met our expectations
Comment from Hotel Management
25 Mar 2024 by Vincenzo, Hotel Management
Thank you very much
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Vincenzo, Hotel Management
Thank you very much
by A verified traveler
Posted 4 Mar 2024
Since the moment i made my reservation the comunicacion via emails was 10 . Upon arrival checking was easy and very quick specially after 13 hours flights. The staff was very attentive, knowledgeable, friendly and respectful.
Room was as expected. Simple, elegant, comfortable and very clean. Breakfast was excellent . Overall it exceeded my expectations.
Comment from Hotel Management
5 Mar 2024 by Vincenzo, Hotel Management
Thank you very much
