Ratings based on 538 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Clean, great location. Just keep in mind checking in after 8:00 comes with $30.00 fee that Expedia doesn’t explain.
Comment from Hotel Management
9 Jun 2024 by staff, Hotel Management
Thank you very much for your positive feedback! We are delighted to hear that you enjoyed your stay with us.Regarding the fee you mentioned, please note that the late check-in fee is listed on our Expedia page under the "late check-in" section. We strive to ensure that all information is clear and transparent for our guests.If you have any further questions or need assistance, please do not hesitate to contact us. We hope to welcome you back in the future!Best regards,
by A verified traveler
Posted 8 Jun 2024
Nice people but room was very small.
Comment from Hotel Management
9 Jun 2024 by staff, Hotel Management
Thank you for your feedback and for your kind words about our staff.The triple room where you stayed is approximately 30 square meters. While room size can indeed feel subjective, we assure you that for the historic center of Rome, this is considered quite spacious according to usual standards.We appreciate your comments and hope to have the opportunity to welcome you back in the future.Best regards,
by A verified traveler
Posted 6 Jun 2024
Excellent location! Great shops around this hotel. Many restaurants to choose from, it’s wonderful. Safe, many people walking around, but never loud. Staff is incredible! So so helpful!! Minutes from the Trevi Fountain, Colosseum, and stops for the hop on hop off bus. Always a wonderful experience!
Comment from Hotel Management
6 Jun 2024 by staff, Hotel Management
Thank you so much for your review! We're thrilled to hear that you enjoyed our location and the abundance of shops and restaurants nearby. The safety and comfort of our guests are our top priorities, so it's fantastic to hear that you felt secure and that the environment was peaceful despite the bustling area. Our staff always strives to provide the utmost assistance, and we're glad to hear that they helped make your stay memorable. We're delighted that you found the proximity to major attractions like the Trevi Fountain and the Colosseum convenient, as well as the stops for the hop-on-hop-off bus. We hope to welcome you back soon for another wonderful experience!
by A verified traveler
Posted 3 Jun 2024
Location was great, most places were walkable
Comment from Hotel Management
5 Jun 2024 by staff, Hotel Management
Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location and that most places were within walking distance. We hope you had a wonderful stay and look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 2 Jun 2024
People nice and helpful. Good restaurants near. We likefit
Comment from Hotel Management
2 Jun 2024 by staff, Hotel Management
Thank you very much for your positive feedback! We are delighted to hear that you found our staff kind and helpful. It's also great to know that you enjoyed the nearby restaurants. We hope to welcome you back soon!
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
3 Jun 2024 by staff, Hotel Management
Thank you so much for your fantastic rating! We are thrilled to hear that you enjoyed your stay with us. Your kind words are a great motivation for our entire team.We look forward to welcoming you back in the future!Best regards,
by A verified traveler from Cambridge
Posted 30 May 2024
Very close to National street made it easy to get around minutes to train station coliseum.
Great little coffee shop on National just minutes from the hotel
Coolest elevator I have ever used.
Comment from Hotel Management
30 May 2024 by staff, Hotel Management
Thank you so much for your positive comment! We're delighted to hear that you enjoyed our strategic location near National Street, making it easy to reach the train station and the Colosseum in just a few minutes. We agree, the little coffee shop on National Street is truly special! We're also glad you liked our elevator, it’s definitely one of the unique features of our hotel. We're thrilled to know you had a pleasant stay with us and we hope to welcome you back soon!
by A verified traveler from Mount Vernon
Posted 26 May 2024
Great place to stay. Only one complaint - cell phone signal was very weak in the room, and the WiFi signal came and went.
Comment from Hotel Management
27 May 2024 by staff, Hotel Management
Hi! Thank you so much for your positive review. We're delighted that you enjoyed your stay with us. Regarding the cell phone signal, unfortunately, there's not much we can do. Our building is very old with thick walls, which makes it difficult to get an optimal signal. As for the WiFi, we understand that the speed can slow down when many devices are connected at the same time. We're working on improving this and apologize for any inconvenience. We hope to see you again soon!
by A verified traveler
Posted 11 May 2024
Incredible experience staying at Hotel Artorius from start to finish. The rooms are very clean. What truly sets this hotel apart is their impeccable service. Every staff member went out of their way to ensure we had a great stay. We’re already planning our next visit.
May 11, 2024
Comment from Hotel Management
11 May 2024 by staff, Hotel Management
I'm glad to hear that you enjoyed your stay at our property in Rome and that the service provided met your expectations. Our aim is always to ensure a memorable and comfortable experience for our guests, and knowing that we helped make your stay enjoyable is very rewarding for us. Thank you again for sharing your experience, and I sincerely hope to welcome you back in the future!
by A verified traveler
Posted 4 May 2024
Simply amazing experience the staff is very freindly and helpful. I highly recommend this Hotel.
Comment from Hotel Management
6 May 2024 by staff, Hotel Management
Thank you, we appreciate your opinion, we are happy that you had a pleasant stay in Rome
