Ratings based on 162 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brightwaters
Posted 4 Jun 2024
Beautiful hotel and room. Excellent staff and delicious breakfast.
by A verified traveler
Posted 3 Jun 2024
If you're looking for a seamless relaxing experience DO NOT STAY HERE!! My husband and I stayed at this property last week and it was shocking. Upon arrival, there was no water at the entire property including no access to sink or toilets. Not a single accessible toliet. The hotel did not inform us of this. My husband proceeded to take a shower and use the toilet and realized it wasn't working. When we reached out to the front desk they casually brushed off on yeah there's no water which blows my mind. Seems they are doing construction and I believe the water was off from 11:30am to 4:30pm. For a 4 star hotel to not provide advance notice or offer accomodations of some kind was shocking. Imagine arriving off of a long flight and not being able to use the toliet or wash your hands let alone take a shower. Thank God we didn't have children or elderly with us. This was extremely stressful and distressing at the time. I will be informing everyone I know to avoid this hotel.
Otherwise, the hotel had average amentities and did not reflect 4 star quality. AVOID AT ALL COSTS!!!
Comment from Hotel Management
5 Jun 2024 by Horti 14 Staff, Hotel Management
Dear Nelya, we are sorry for your feedback. You were warned that in an extraordinary manner (never happened for 5 years....!!) there would be no water for 1 hour from 12 to 1pm that day. This all happened on the day of your check-in which you vehemently requested to be brought forward free of charge to 11.00. We agreed, but remember that check in takes place at 3.00 pm.We're sorry because from the way you arrived we understood that you would have left a bad review regardless all and all the ways we used afterwards to make your stay more pleasant were not mentioned...Thank you
by A verified traveler
Posted 2 Jun 2024
Last minute booking. The hotel property was beautiful, staff was friendly, the room was gorgeous.
by A verified traveler from New York
Posted 2 Jun 2024
Very comfortable and cute place in a quiet section of Trastavere close to the main square (10 minute walk). Room was spacious. One issue: the concrete floor has a step down which can catch you off guard if you're not careful; I almost fell more than once. Especially dangerous at night.
Great breakfast, nice service, recommended
by A verified traveler
Posted 31 May 2024
Very clean, adorable lush landscaping, and super nice staff. They made us feel very welcome and at home. We loved the free breakfast and super cute cafe. Everyone was so nice! We would stay here again.
Also it is very quiet at night which we loved.
by A verified traveler
Posted 29 May 2024
Beautiful property with lovely staff and rooms!
by A verified traveler
Posted 24 Apr 2024
This unique hotel was perfect for our short stay. It had a gorgeous green terrace area to chill out on and I love the bed faced the doors to look out.
The bath was a fantastic surprise and lovely and big. Shower room also wonderful and spacious.
Staff were terrific and so friendly.
Breakfast also wonderful.
We have been recommending all our friends to go here and especially excited to return when the new 6 rooms are built.
Lastly it was wonderful to go to a modern sustainable hotel and it’s great to have these eco friendly options.
by A verified traveler
Posted 20 Apr 2024
Great and Beautiful Property. Tucked away but conveniently located in walking distance to all the bars and dining in Trastevere. Enjoyed the rooftop to do some work and their small bar. Very friendly and helpful staff.
by A verified traveler
Posted 27 Mar 2024
We got here early on a Saturday. The staff was able to get us in quickly even though it wasn’t the official check in time yet. The rooms are beautiful, clean, modern and spacious. Even with a rollaway bed it was plenty spacious. There is a nice breakfast selection upstairs- Italians dont really Do breakfast so if you’d like to get a good start of the day- this is the place to get it.
Location wise it’s also perfect- about a very easy 20-25 min walk to Vatican City, piazza novena and other sites. It’s in a hip neighborhood( trastevere) but just far enough down a residential street that it’s very quiet. There is actually a community garden of sorts right behind the property and you hear lots of birds in the morning. Quite a treat in the middle of a big city!
by A verified traveler
Posted 26 Mar 2024
We stayed on the garden side and it was beautiful! The lively area is a five minute walk and full of restaurants and music.
