Ratings based on 974 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Free shuttle to airport. We stayed the night of our arrival from the US and the night before our departure returning to the US. Allow 3 hours to check luggage and go through customs and security. After we found our gate we also had to take a train to a different terminal to board aircraft.
by A verified traveler
Posted 2 May 2024
Older hotel in OK condition. Clean with a friendly staff and a good restaurant.
by A verified traveler from Woodland Hills
Posted 30 Apr 2024
Closed to airport
Nice staff
by A verified traveler
Posted 30 Apr 2024
Closer to the airport and reasonable rates
by A verified traveler
Posted 29 Apr 2024
Very pleased with the room. Price is high but overall quality of the space was surprisingly nice
by A verified traveler
Posted 28 Apr 2024
Needs updating. Had a smoke smell in room.
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 27 Apr 2024
The property located in the middle of nowhere. However the free airport shuttle makes the hotel appealing for staying one night to catch morning flight.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 25 Apr 2024
The toilet has a very weak flush. Impossible to flush everything on the first flush. Also, there should be outlets for US 110 v plugs. I had to purchase an adapter.
Comment from Hotel Management
28 Apr 2024 by Hilton Garden Inn Rome Airport Team, Hotel Management
Dear Juliet,Thank you very much for being our guest and for taking the time to share your comments.We are sorry to learn that you were unhappy with the room assigned to you during your recent stay at our Hilton Garden Inn Rome Airport. We have shared your comments to our maintenance team to verify and act accordingly.We hope to welcome you back in the future at our hotel.Best regards
