Ratings based on 48 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Feb 2020 on Hotels
by A verified traveler from Hudson Florida
Posted 10 Jan 2020
Great view and location of the hotel and great service
Comment from Hotel Management
10 Jan 2020 by MAURO, Hotel Management
Dear Mr Tom many thanks for finding a little bit of you time for giving an opinion about our Hotel. Hoping to meet you again
Have a beautiful life
Hotel staff
by A verified traveler from Tampa
Posted 9 Jan 2020
The A/c did not work for three days so I had to leave the door open on the porch & bugs came in
by A verified traveler
Posted 27 Dec 2019
Comment from Hotel Management
10 Jan 2020 by MAURO, Hotel Management
Dear many thanks for finding a little bit of your time for giving an opinion about our Hotel. Hoping to meet you again
Have a beautiful life
Hotel staff
by A verified traveler
Amazing view
Posted 23 Aug 2019 on HotelsA beautiful location with a wonderful view. The room was large. Some improvements are needed but overall it was fine. The only problem was the breakfast which was not at the hotel level
by A verified traveler
Posted 7 Jun 2019
by A verified traveler from Murfreesboro, US
Posted 20 Feb 2019 on Orbitz
Pros: the hotel and grounds are beautiful, clean and very well-maintained with a rich history and old world charm, the views are spectacular, the staff is friendly and helpful, the location is quiet but for us very convenient to both downtown Rome and nearby towns that we wanted to visit. There is a train station (30 minute ride to Rome Termini), small convenient store/deli and an okay restaurant about mile from the hotel (if you don't have a car, you can have the front desk call a cab but be prepared to pay 30 Euro round trip) and the complimentary breakfast each morning was delicious. Breakfast included fresh fruits, juices, american coffee, espresso, tea, a variety of pastries (breakfast cakes, fruit tarts, croissants), fresh breads, turkey and cheese, variety of jams and biscotti and multiple cereal choices with milk.
Cons: Although the beds had very nice linens and blankets with extras in the armoire, the beds are extremely hard. I prefer a firm bed and these were far too hard and firm for me. All 4 of us in our group had trouble sleeping the entire stay because of the beds. The laundry service was not available during our stay and even though there is a restaurant (which is elegant and beautiful and has amazing views), it didn't seem to be available for dinner service except on Valentines day. To be fair, we stayed in the off-season and that may be why, I suggest asking about it when reserving hotel if that is a priority.
Comment from Hotel Management
26 Feb 2019 by Direttore, Hotel Management
Dear Sir,
Thank you very much for your valuable comments.
We are pleased to learn, that you and your friends had an enjoyable experience with us, We thank you for visiting us and for sharing your experience.
We look forward to welcoming you back to the Grand Hotel Helio Cabala.
Best regards,
Patrizia
by A verified traveler
Beautiful Views
Posted 14 Nov 2018 on HotelsGreat property in Marino, Italy. If you stay here and want to visit Rome, I strongly recommend renting a car. The drive time into Rome is about an hour with traffic. You are better off if you have your own vehicle, getting a taxi to and from Rome will be expensive. The property is a bit outdated but you have to keep in mind that you are in Europe.
Comment from Hotel Management
18 Nov 2018 by Direttore, Hotel Management
Dear Guest,
Thank you very much for your valuable comments.
We are pleased to learn, that you had an enjoyable experience with us, we thank you for visiting us and for sharing your experience.
We look forward to welcoming you back to the Grand Hotel Helio Cabala.
Best regards
by A verified traveler from Annapolis
Posted 25 Aug 2018
Beautiful hotel and wonderful view. Great breakfast.
Comment from Hotel Management
29 Aug 2018 by Mauro, Hotel Management
Dear Jane, thank you for choosing our Hotel, hoping to see you again, we wish you a world of good. Mauro
by A verified traveler
Luxurious maybe in 1930
Posted 25 Jul 2018 on HotelsBooked this as a nice last night with the family on holiday. Paid extra for it as it had a pool and restaurants. When I arrived I was told the restaurant would be closed all day. No reason why so I had to drive to find somewhere which wasn’t easy with 2 young children. When I got back I took my son to the pool which I was told was now just to look at and not for swimming in. Absolutely pointless. Hate giving a bad review but it was terrible!
Comment from Hotel Management
5 Aug 2018 by Direttore, Hotel Management
Dear Anonymous,
Thank you for sharing your experience with us following your recent visit to our hotel but it was disappointing for us to read your review and I apologise if we let you down. However I would like to take this opportunity to clarify some points to which you refer: the pool is not for swimming because there is no lifeguard. Infact it isn't among the hotel services listed on the booking site;
the restaurant at this time is not open every day and about this lack of service I can partly understand your disappointment.
Anyway, I hope you were pleased with all the other services offered by the hotel such as the room, the breakfast, the panoramic location.
We look forward to welcoming you back to Grand Hotel Helio Cabala in the future.
