Ratings based on 7 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2021 on Ebookers
by A verified traveler
Bad experience
Posted 17 Feb 2020 on HotelsThey don't respond to phone , i have to call to hotels .com , after that they call me back . No reception , a lady guide me to a room by phone and surpize , room was dirty and not ready for guest , she insist that the room is ready . I stay 2 nights in another room , nobody came to clean or make the room .In the room was very cold after night , noisy place from outside .
Comment from Hotel Management
17 Feb 2020 by Domus Bella Roma, Hotel Management
Dear Mariana,
Thank you for being with us! We are really sorry for the problem of the dirty room, it never happens so it was a surprise for us too. However, for that reason, we gave you a triple room by upgrading your reservation for free as to apologize for the inconvenience. For the check-in, we introduced the smart check-in that let us open all the doors by a click. It's just technology.
Thank you again
Best
Alessia
Guest Experience Manager
by A verified traveler
Posted 18 Mar 2019
Comment from Hotel Management
1 Apr 2019 by Vito, Hotel Management
Thank you very much!
by A verified traveler
Posted 16 Oct 2018
Comment from Hotel Management
19 Oct 2018 by Vito, Hotel Management
Thank you very much! We are looking forward to hosting you again!
by A verified traveler
Posted 23 Jul 2019
Molto pulito, in posizione ottimale e seppure la colazione bisogna farla in un bar, praticamente sotto l'affittacamere, merita perché eccellenti cornetto e buoni capuccini.
Comment from Hotel Management
26 Jul 2019 by Vito, Hotel Management
Grazie per la recensione! Tornate a trovarci
by A verified traveler
Muito bom, ótimo atendimento!
Posted 5 Apr 2019 on HotelsLocalização muito boa, de fácil acesso principalmente para quem quer visitar o Vaticano. Perto do metrô, trem e comércio.
O Atendimento do funcionário foi excelente sempre disponível a nos ajudar, e dar boas dicas da cidade. Vito o nome dele, muito educado e amigável, café da manhã é feito um uma cafeteria perto do hotel, muito boa mas é somente um capuccino e um cornetto que estão inclusos na diária, o único ponto negativo que não há recepção como em hotel, e pontos limitados para check-in, do mais tudo excelente! 😃
Comment from Hotel Management
6 Apr 2019 by Vito, Hotel Management
Thank you very much for your review! It was a pleasure to host you. I hope you will come back.
by A verified traveler
Posted 25 Jan 2019 on Hotels
Από τα καλύτερα δωμάτια που έχουμε πάει και πάρα πολύ καθαρό!!! Ευχαριστούμε για όλα V.
Comment from Hotel Management
28 Jan 2019 by Vito, Hotel Management
Thank you very much! It was a pleasure to host you.
I hope to see you again soon!
