Ratings based on 529 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jun 2023 on Orbitz
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2023 on Hotels
4 out of 5
by A verified traveler

Decent stay

Posted 20 Dec 2022 on Hotels
We booked for 3 nights of stay in Daphne Luxury Suite. However, we were told on the morning of our check-in, that the proposed apartment was dirtied by the heavy rain, and we had to stay in 2 separate units. 2 of us had to stay in a 3 star looking tiny room, while the other 4 stayed in a Junior Suite 2 floors away. To add to the inconvenience, we had to relocate to the original proposed apartment the next day, which messed up our Day Trip plans. The caretaker lady was very kind, and she helped us shift all the luggage through different floors, into the new apartment. The 2 bedroom apartment on level 1 was clean, and has a good working kitchen. It also has a washing machine, for those who wish to do their laundry mid-trip. The ensuite bedroom has a shower stall inside its room, but you still have to step out of your room, if you need to use the loo. Daphne Luxury is within walking distance to Trevi Fountain(20min), and Rinascente(10 min). It also has supermarkets, pharmacies and trattorias nearby.
3 out of 5
by A verified traveler

Posted 3 Nov 2022 on Travelocity
On the positive side, an excellent room in a really great, quiet area within walking distance of many great shops and restaurants. Who knew there was an amazing Michelin Guide restaurant underneath!? (Colline Emiliane: Make a reservation as they were booked up for both sittings for weeks!). Lots of great cafés within one block, so skip the €20 breakfast as it’s not self-serve, as one would expect in Europe. The cleaning person was amazing. There was no “library,” but there was a small common area. Everything was very clean and tidy. In the photos on here, they’ve dressed the entrance to look more hotel-y but keep your expectations low on that front. It’s an apartment building, which they’re very clear about, but that “lobby” photo is a tad misleading. WIFI was weak and spotty at times, the safe wasn’t working, and if you like a lovely blow-out to go out, you’ll need to bring a hair dryer as the built-in conked out after about 30 seconds on high. This wasn't a huge issue for us. Check-in was a bit bumpy. We never received an email with instructions but found a number to text, and as soon as we did, it was all very quick and straightforward. So my advice is to make sure you know how to check in ahead of time and know what you're booking, and you’ll have a great time here!
4 out of 5
by A verified traveler

Posted 31 Oct 2022
This is in a lively and safe area, close to many of Rome’s attractions.
2 out of 5
by A verified traveler from PLYMOUTH

This traveler left a rating score only Posted 20 Oct 2022 on Travelocity
1 out of 5
by A verified traveler from MARIETTA

Posted 2 Oct 2022 on Travelocity
Horrible! Total disappointment and frustration. I messaged the property owner twice in the last couple of weeks to confirm that we're coming and provide an approximate arrival time. I was supposed to get instructions on how to access the apartment the day my family and I arrive at Rome. Once we got to the airport after a 12 hour flight I found no messages received; I sent a message inquiring why and I received a reply saying the room is closed for "safety reason relating to the pipes". So they waited until I asked for the instructions to be told that there is no room available. I got stranded with no where to go at the airport for about 2 hours and then I had to reserve a rom at a hotel 20 miles away from the Rome historic center since nothing was available nearby at double the price and had to use a taxi / Uber every day to get to the sites we wanted to see. It was a horrible experience I would not wish on anyone.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2022 on Hotels
1 out of 5
by A verified traveler

Posted 20 Sep 2022
Booked this hotel through Expedia and was immediately contacted by the hotel to tell me that the last available room had already been booked, and that I would need to contact Expedia for a refund. Expedia has had no success trying to contact the hotel to validate the cancellation. It looks like I am not the only guest to have this problem. Avoid this hotel, they are a SCAM.