Ratings based on 25 Verified Reviews
4.4 Room cleanliness
3.7 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
There was a lack of communication upon check-in and check out. You don’t actually interact with a real person. It’s all on WhatsApp, which is fine if you’re clearly communicating the process, but it wasn’t well communicated. Also, there wasn’t even a clean blanket for the bed there was only a sheet and a dirty blanket in the closet with hair and stains on it.
Great location on the river and for Vatican City which is why we booked but would never go back.
by A verified traveler from Philadelphia
Posted 28 Apr 2024
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 13 Apr 2024
It was ok
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 19 Mar 2024
Excellent location. Very nice part of the city. Clean room with a comfortable bed. We never met the staff in person but they were very helpful. Super neighborhood with great shopping and restaurants. Easy walk to historic venues. If you are ok with self check in and don't have a car, I would highly recommend. We would stay here again. An excellent value.
by A verified traveler
Good
Posted 21 Oct 2023 on HotelsLovely hotel , great location the only feedback is to provide check in details throughly . Only communication was via what’s app however did now this till we were in our room. There was no name on key at reception desk. Other than that the room was awesome and location was great to all sites
by A verified traveler
Posted 29 Jun 2023 on Hotels
by A verified traveler
Not a hotel, no service--only a room
Posted 13 May 2023 on HotelsThe name is a misnomer. It is not a hotel and it is not luxury. The is no service, stains on bedding, worn towels, scuff marks all over the walls. Bedding not changed for 4 days so I do not know how they can say luxury. It is a room. Other minor issues.
The location is excellent and the bed was comfortable.
by A verified traveler
Location, Location, Location
Posted 9 Sep 2022 on HotelsGreat Location. Near shops, cafes, banks and many of the historical sites. A sort of B&B that is run very well. If you are arriving late they make it easy to access by messaging on WhatsApp how to enter the building. There is a lift. Housekeeper was the best.
Comment from Hotel Management
10 Sep 2022 by LS, Hotel Management
It was a pleasure! Thank you so much