Ratings based on 76 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The place is clean, it’s right behind the Vatican museum which makes it a great spot if you plan to visit it. We had problems with hot water for the shower. The staff couldn’t get there fast so we had to shower with cold water. It’s a shame because it was expensive.
Comment from Hotel Management
22 May 2024 by flavia, Hotel Management
Good morning,thank you for the revew,but to say that we wew not quick in solving the problem is not true!!! because you reported the problem at 10 am and at 11 am our cleaning man solved the problem for you! we don t fly from one pleace to another one
by A verified traveler
Perfect location
Posted 2 Nov 2023 on HotelsWe visited the Vatican and the location was perfect! It was also close to the metro to get to the train station. The bedroom, bathroom, and kitchen area were very clean and cutely decorated. The early check-in was also really appreciated. I would definitely stay here again!
by A verified traveler
Posted 19 Oct 2023
The only plus to this location was that it’s one minute to the Vatican. Aside from that I had a poor communication with the owners. I messaged on sept 23 to advise my booking was wrong and that it was for myself and my two kids not two adults. This was messaged twice and okayed. When I arrived nearly a month later they told me after checking in it’s not ok and that I’d have to pay them cash which I did. Part was for a cleaning fee. I was then told the bed could only hold two people and had to advise I would sleep on the floor. Because it was the day of check in Expedia said I could only cancel if they approved it. They messaged me and said pay the money or go and noted paying the money would be better. Everyone knows what it’s like to have to find a room same day anywhere in the world. It’s truly made our experience worse not to mention there was only towels for two people the first day and only two for breakfast which we didn’t even eat. Items were packaged and what was not like the waffle cookies were stale. It’s unfortunate as the owners were accommodating to begin with and kind to speak to but made it a little unwelcoming as soon as I arrived.
Comment from Hotel Management
4 Mar 2024 by flavia, Hotel Management
I'm sorry but you were wrong because you booked for two people and three of you arrived (it wasn't specified in your message that 3 of you would stay in my bb) having said this we still satisfied you by leaving your reservation
by A verified traveler
Posted 26 Sep 2023
by A verified traveler
Very clean accommodation next to Vatican
Posted 8 Jun 2023 on HotelsVery responsive host and an extremely clean home / room.
We had booked it to be easy to get to the Vatican - this is good for walking but for car transport / Uber, the wait time may vary due to the crowds at the Vatican.
Comment from Hotel Management
10 Jun 2023 by Flavia, Hotel Management
thank you so much
by A verified traveler
Nice, Clean and Comfortable Stay
Posted 24 Mar 2023 on HotelsVery comfortable and clean. Good location. Immediate area not pretty but good location and within walking distance to Vatican. We had a private bathroom, but it was external. Keep that in mi d.
The hostess was very friendly and helpful.
Comment from Hotel Management
4 Apr 2023 by Flavia, Hotel Management
Thank you so much for your revew:)
by A verified traveler
Awesome location
Posted 29 Dec 2020 on HotelsAmazing location, right next to the Vatican City. Very clean, comfy and nicely decorated place :)
by A verified traveler
Posted 13 Dec 2019 on Hotels
by A verified traveler
Steps from the Vatican
Posted 2 Oct 2019 on HotelsThis is a well located property if you’re looking to stay near the Vatican. It is literally just across the street from the Vatican. Because of that, however, there is a good amount of tourist traffic in the area, which sometimes means lots of trash outside on the ground near the area. It did in this case. It was not noisy, however, and we felt safe in the area as well. Peter’s Basilica is walkable from here as is the Piazza Navona. Walkable being about a mile or so, so if you’re not up for walking slightly over a mile, I’d suggest taking the bus. There are lots of shops and restaurants within walking distance, and many forms of transportation are convenient from here; the bus, train, Uber. Check in was easy. Breakfast was so so, but it was nice that they offered it at all. I would stay again.
by A verified traveler
Best place
Posted 9 Aug 2019 on HotelsAwesome
