Ratings based on 472 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Very different than any hotel I've ever stayed at. But it was very cool and clean. They also provided earplugs which was thoughtful since it's located a loud and high traffic area.
Location was very convenient and walkable. Trevi Fountain was 7min walk, and colosseum was 15min walk. Great restaurants nearby (even non-tourist trap ones)
Comment from Hotel Management
24 May 2024 by numa Guest Experience Team , Hotel Management
Dear Silvana,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,
by A verified traveler
Posted 22 May 2024
Building is oddly shaped. Everything needs to be accessed via the central elevator on the main floor, which makes it inconvenient when there is a lot of foot traffic in the building. Not recommended for large groups, only couples or small families. Rooms were clean and tidy. Check in process has its limits as there were no live staff on-site to troubleshoot issues. One communal dryer was available - if washing clothing, plan to hang dry them.
Comment from Hotel Management
24 May 2024 by numa Guest Experience Team, Hotel Management
Dear Christopher,Thank you for your feedback. It's always a pleasure to know that people enjoyed their time with us. Our property is managed digitally by a centralized guest experience team, and therefore we do not have a reception on-site but we are available 24/7. Please let us know if you would like to discuss this personally, and we will get in contact with you.Best regards,
by A verified traveler from Modesto
Posted 6 Jan 2024
It was near all major attractions if you’re a walker.
Comment from Hotel Management
25 Jan 2024 by numa Guest Experience Team, Hotel Management
Dear Maria,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team
by A verified traveler from Modesto
Posted 4 Jan 2024
Comment from Hotel Management
31 Jan 2024 by numa Guest Experience Team, Hotel Management
Dear Maria,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team
by A verified traveler from Modesto
Posted 3 Jan 2024
It was very close to several attractions very walkable. Staff responsive when there was a need. Nice to be able to do laundry in site. Kitchen appropriately sized for the apartment. Just a nice experience.
Comment from Hotel Management
25 Jan 2024 by numa Guest Experience Team, Hotel Management
Dear Maria,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team
by A verified traveler
Amazing!
Posted 24 Dec 2023 on HotelsAmazing stay! Everything is clean, modern and innovative.
Comment from Hotel Management
31 Jan 2024 by numa Guest Experience Team, Hotel Management
Dear Mari,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,numa Guest Experience Team
by A verified traveler
Posted 15 Nov 2023
Excellent location, coffee available each day, clean towels available. Breakfast is good but you have to walk down the street to reach it. Free washer and drier! This was a huge bonus for our family. Loved the apartment, would stay here again.
Comment from Hotel Management
22 Nov 2023 by numa Guest Experience Team, Hotel Management
Dear Julie,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,
by A verified traveler
Posted 18 Sep 2023
Comment from Hotel Management
18 Oct 2023 by numa Guest Experience Team, Hotel Management
Dear Ryan,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
by A verified traveler
Posted 30 Aug 2023 on Hotels
The location was great but in a noisy area of the town so I recommend ear plugs.
by A verified traveler from Belen
Posted 29 Aug 2023 on Orbitz
The property was modern in style and conveniently located to Rome's major attractions. The room was spacious and offered the essential amenities. Unfortunately the idea of having contactless check-in and no reception, with no access to someone when something goes wrong, turned out to be a major problem. When we arrived the toilet was not functioning properly. It would keep running. Eventually it would stop... until it didn't stop at all anymore. Long way of saying we didn't have a toilet and the remote staff didn't care. It broke for good around 7:30pm, we noticed before bed, and they said they'd send someone early the next morning. They didn't. It took way too much work to get them to resolve a common problem that a hotel with better service would have quickly resolved.
