Ratings based on 955 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The hotel is 2 blocks from the Roma Central Train station/Metro station and bus depot. You can reach pretty much all attractions at ease. There are a lot of restaurants within one block; almost off of them have inside and outside dining. The staff are helpful.
There is a wonderful local bakery just a block north of the hotel. You must try it.
The hotel is right next to the tram track which can be loud during the day.
There are many outside dining restaurants nearby. Most of them are busy till 10 PM.
In the morning, all the restaurant and street trash is visible. There are homeless people around the area in addition to groups of questionable young men at late night and even early in the morning in the surrounding.
The hotel reception eagerly told me that they recently remodeled my room. The remodel was nice in the pictures. They do have a spacious restroom with shower. However, the hotel should get it money back. Here are my few problems. There is no place to hang your cloth in the bathroom. They replaced the sink with double size, there is no surface to put anything on. Not sure what is going on with the shower, If drain plate is movable. If it is not in the right location, it blocked the drain. The water covered my feet, and I almost flooded the room. And the shower stall leaks from the base of the door and the back of the shower stall. Last complaint, the mates ignored the "do not disturb" sign and went in to clean the room.
by A verified traveler
Posted 18 May 2024
All three staff at the desk were very helpful and friendly. Appreciated storing our luggage both before checking in and after checking out. The facility could have been better. The shower door didn’t close tightly so you couldn’t avoid water spilling onto the bathroom floor.
by A verified traveler
Posted 17 May 2024
Good clean hotel, a bit busy outside but come closing time very quiet
by A verified traveler
Posted 17 May 2024
Shower was terrible , didn’t drain. Room was poorly lit and very sparse. Good location to train but somewhat dirty surroundings (to be expected close to a large train station)
by A verified traveler
Posted 16 May 2024
Staff was really nice!
by A verified traveler
Posted 8 May 2024
I reserved a 3 person space and was told none were available. The room was dirty, unsafe and not true to the pictures.
by A verified traveler
Posted 7 May 2024
by A verified traveler
Posted 30 Apr 2024
by A verified traveler from potomac
Posted 28 Apr 2024
The staff was super friendly and respectful. The room was old, noisy outside, the bathroom very small but clean. Location was good since Termini and busses are just 5 minute walk. So it's very convenient if you want to move around in train, bus or rail.
by A verified traveler
Posted 28 Apr 2024
