Ratings based on 205 Verified Reviews

3.9 out of 5
76% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 14 Jun 2024
The air conditioning didn’t hear, not enough blankets for cold nights.
Comment from Hotel Management
16 Jun 2024 by Aussie, Hotel Management
Hi Lorraine, the air conditioner works fine on heat. If you had problems setting it Management would have been to happy to assist you.
3 out of 5
by A verified traveler

Posted 31 May 2024
Clean, modern accomodation, (“studio type cabin”). Good barbecue and covered shared cooking area. Short drive to supermarket, bottle shop. Check in experience was disapointing, (staff).
Comment from Hotel Management
2 Jun 2024 by Aussie, Hotel Management
Hi Nicholas, Thanks for your review, we are searching for ways to improve our check-in process.
3 out of 5
by A verified traveler

Posted 24 May 2024
Lovely staff - especially Sheree who looked after us at check in. The room was nice at first glance. The toilet wasn’t cleaned (it had remnants of the last guest…) even though it had a slip over its lid to say it had been cleaned. The extra blanket, which was needed, was crumpled up on the floor and shoved in the cupboard. The tap in the bathroom was also loose. Otherwise, it was a nice spot with great facilities such as a camp kitchen and a laundromat.
Comment from Hotel Management
2 Jun 2024 by Aussie, Hotel Management
Thankyou for your feedback Nicola. Sorry for your toilet experience and blanket should not have been left this way. Your feedback enables us to improve our service.
3 out of 5
by A verified traveler

Posted 3 Jan 2024
Comment from Hotel Management
2 Feb 2024 by Aussie, Hotel Management
Thanks for your feedback
4 out of 5
by A verified traveler

Posted 23 Dec 2023
Comment from Hotel Management
2 Feb 2024 by Aussie, Hotel Management
Thanks for your feedback
5 out of 5
by A verified traveler

Posted 2 Dec 2023 on Wotif
Staff were very polite and kind, facilities were clean and nice to stay in
2 out of 5
by A verified traveler

Posted 16 Nov 2023
To book in you need to go to another address
Comment from Hotel Management
20 Nov 2023 by Aussie, Hotel Management
Sorry you did not enjoy your stay with us.
1 out of 5
by A verified traveler

Posted 22 Oct 2023 on Wotif
We were disappointed with our stay. On arrival we were advised we were not staying in a cabin but a studio. Although, the room was clean the only chair was broken and the mattress was like sleeping on a stone. We will not stay here again.
Comment from Hotel Management
26 Oct 2023 by Aussie, Hotel Management
Hi Wayne, sorry you didn't enjoy your stay with us. We checked the chair after your departure and it was in working order. Unfortunately when you book online you don't always choose the accommodation that meets your requirements. Sometimes it is easier to call the park and discuss the accommodation options prior to booking.
4 out of 5
by A verified traveler

Posted 13 Oct 2023 on Hotels
Comment from Hotel Management
16 Oct 2023 by Aussie, Hotel Management
Thankyou for your feedback.
3 out of 5
by A verified traveler

Posted 13 Oct 2023
A few little thkngs need to be fixed
Comment from Hotel Management
14 Oct 2023 by Aussie, Hotel Management
Thankyou for your review. We are always working to improve your stay.