Ratings based on 188 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good stay in Rodez
Posted 8 Oct 2023 on HotelsHelpful staff and delicious breakfast. Good location for cathedral and dining. Exterior of hotel could use some maintenance.
Comment from Hotel Management
5 Jan 2024 by PIERRE, Hotel Management
Thank you for sharing your feedback with us. We're pleased to hear that you found our staff helpful and enjoyed the delicious breakfast. Additionally, we appreciate your recognition of our hotel's good location for the cathedral and dining.We also take note of your comments regarding the exterior maintenance of the hotel. Your input is valuable, and we will address this promptly to ensure an improved experience for our guests.If you have any other comments, suggestions, or specific preferences you'd like to share, please feel free to let us know. We strive to provide the best possible service to our guests.We hope to welcome you back in the future and continue to offer you a pleasant stay.Thank you again for your valuable feedback.
by A verified traveler
Wonderful Location!
Posted 6 Aug 2022 on HotelsGreat hotel and wonderful location! I wish we had stayed longer. Very nice and helpful desk personnel.
Comment from Hotel Management
15 Aug 2022 by Pierre, Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Rodez Cathédrale**** &Résidence managed by Mercure Rodez.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
by A verified traveler
Posted 23 Jan 2022 on Hotels
Comment from Hotel Management
12 Mar 2022 by Pierre, Hotel Management
Bonjour,
Merci pour votre avis,
cordialement,
by A verified traveler
Top Notch service, but…
Posted 23 Dec 2021 on HotelsExcellent service, amenities need refreshing.
Exclusion of dogs in the breakfast room, even though understandable, remains unusual and impractical.
by A verified traveler from Swansea
Posted 11 Aug 2020
Lovely hotel in the heart of Rodez, nice friendly staff, rooms great, good recommendations for dinner. Breakfast lovely. A great old building converted into a modern hotel
by A verified traveler
Posted 22 Dec 2019 on Hotels
by A verified traveler from Callander, Canada
Posted 26 Oct 2019
Service was top-notch, especially from "Houston", who was especially welcoming and helpful.
Rooms were spacious and comfortable. Location was central. No restaurant, but lots nearby.
Rodez itself was a pleasant surprise - a pretty and clean little city.
by A verified traveler
Posted 30 Jul 2019
by A verified traveler
Friendly staff, excellent location, pretty hotel
Posted 5 Sep 2018 on HomeAwayVery good
Recommended
for Everyoneby A verified traveler from London
Very central
Posted 22 Aug 2018
Pros: Friendly: efficient: comfortable room.
Parking is limited but staff very helpful.
Good selection of restaurants nearby.
Provided what was needed for overnight stop.
