Ratings based on 329 Verified Reviews

3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Jul 2022
None
Comment from Hotel Management
19 Jul 2022 by Sébastien, Hotel Management
Bonjour, Nous avons reçu votre notation et vous remercions pour votre encouragement. Nos engagements et services au service de notre clientèle sont primordiaux. Nous espérons vous recevoir très prochainement. Cordialement Sébastien
3 out of 5
by A verified traveler

Road Trip Kettle Stopover

Posted 21 Sep 2020 on Hotels
Staff helpful in offering a kettle which was not present: the ro was only functional but worked out from a venue and stop onbthe road trip
Comment from Hotel Management
30 Sep 2020 by Réception, Hotel Management
Sir, We thank you for taking the time to share your views. While we would have preferred your experience to have been more enjoyable, your feedback and impressions are very important to us as they help us improve our services on a daily basis. The satisfaction of our customers is our priority, but apparently we have not succeeded this time. If you give us the opportunity to regain your trust, we will gladly offer you the best that our customers enjoy every day. Please accept, Madam, Sir, our best regards. Best regards Rabouan A. Assistante de direction
4 out of 5
by A verified traveler

Use the business

Posted 7 Oct 2019 on Hotels
Stop the business
Comment from Hotel Management
17 Oct 2019 by cecile, Hotel Management
Hello, Thank you, for your rating. We have to make qualitative efforts and improve every day. We hope to have been able to meet your expectations. Cordially, Cécile, assistant
4 out of 5
by A verified traveler

Posted 14 Sep 2019 on Hotels
Restaurant not up to Campanile standard, small menu and not very good food
Comment from Hotel Management
19 Sep 2019 by Cécile, Hotel Management
Hello. Thank you for giving us your opinion about our establishment. I'm sorry if you haven't found complete satisfaction during your meal. Usually our buffets have a real success. Cordially, Cécile assistant
4 out of 5
by A verified traveler

Posted 10 Aug 2019 on Hotels
Comment from Hotel Management
16 Aug 2019 by Cécile, Hotel Management
Bonjour, Nous vous remercions avec notre équipe pour votre notation. Nous devons mener des efforts qualitatifs et nous bonifier au quotidien. Nous espérons avoir pu répondre à vos attentes. Cordialement, Cécile, assistante
4 out of 5
Recommended
for Everyone
by A verified traveler

Distant from city centre

Posted 16 Oct 2015
Pros: Price. Good with car. Free wifi.
Cons: Rooms are old and in need of modernisation.
Location: In a suburban and somewhat industrial zone. Car essential. Good breakfast.
Older hotel in the Campnile chain. Need a car. But good value if not expecting super comfort.
Comment from Hotel Management
19 Nov 2015 by sebastien V Directeur, Hotel Management
Hello, Thank you to share with us your point of view after your passage in our establishment. We are aware(conscious) that we have to bring every day of the improvements for the well-being of our customers, and we hope to have answered your expectations(waits). Sincerely. Sebastien V Directeur
4 out of 5
by Robert from Leicester

Good for an overnight stop

Posted 6 Oct 2015 on Hotels
The staff were friendly and pleased to help answer any questions. This is not a corridor hotel but the rooms whilst small are clean and tidy and perfectly adequate. Obviously in poor weather it might not be so good having to walk even the short distance from your room to the restaurant and reception. whilst on the edge of an industrial estate there is a field on one side of the hotel. It is about a 20 minutes walk up into Rodez and up quite a steep hill. It seems that the rooms have been refurbished and in our case were exceptionally clean. beds were comfortable. Walking to the Lidl supermarket takes about 5 minutes. The restaurant at the hotel seemed quite popular.
Comment from Hotel Management
23 Jan 2016 by Directeur, Hotel Management
Hello, Thank you to share with us your point of view after your passage in our establishment. We are conscious that we have to bring every day of the improvements for the well-being of our customers, and we hope to have answered your expectations. Sincerely. Sébastien V Directeur
3 out of 5
by lorilee from california

Europe version of motel 6

Posted 27 Sep 2014 on Hotels
Clean, efficiency style motel. Missing teapot or coffee pot to use the free tea bags. Beds roll away from the wall if up lean up in bed to resd. So annoying. Quiet, dark, OK to sleep. Staff not too friendly or helpful...I felt processed by a corporate machine not welcomed.
3 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stop on bike tour

Posted 4 Jun 2014
Decent hotel, if needing some modernisation close to Rodez. There are a few restaurants in clos proximity.
3 out of 5
by A verified traveler

Poor Location

Posted 4 Jun 2013 on Hotels
This hotel is right in the middle of an industrial park... not the most pleasant and uplifting of locations. This Hotel itself is fine, but like other Campaniles we stayed in, in France, the restaurant had a lack of vegetarian options