Ratings based on 986 Verified Reviews
2.3 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Nothing else I want to say besides upgrade the rooms and housekeeping
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello Alisha,Thank you for your feedback regarding our rooms and housekeeping. We will take your comments into consideration for future improvements to enhance the overall guest experience. Should you have any further concerns, feel free to reach out to our management team directly.
by A verified traveler
Posted 7 Jun 2024
Just bad all the way around
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello lavet,We're disappointed to hear about your experience and appreciate your feedback for future improvements. Our team strives to provide the best service possible for all our guests. If you'd like to discuss your stay further, please contact our management directly.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Sudharshan, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly with any feedback you'd like to share so we can address any concerns you may have had. We strive to ensure all our guests have a pleasant experience with us.
by A verified traveler
Posted 2 Jun 2024
Property was dirty not enough towels beds were hard fire alarm kept ringing
Comment from Hotel Management
5 Jun 2024 by Manager, Hotel Management
Hello Josue, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with the team for internal review and improvements. For any further concerns or assistance, please feel free to reach out to our management team directly.
by A verified traveler
Posted 27 May 2024
Called front desk for two days for fresh towels, on last day of stay was given another room in the pouring rain on the other side from where I was staying in steady of drop off to the room.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello CHEREDEE,We regret to hear about the inconvenience you experienced during your stay. Your feedback is essential for our improvement, and we will address this matter with the team to ensure better service in the future. We appreciate you bringing this to our attention.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Betty, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly with any specific feedback you'd like to share so we can address any issues accordingly.
by A verified traveler
Posted 25 May 2024
All good
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Aden,We are pleased to hear that you enjoyed your stay with us. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.
by A verified traveler
Posted 23 May 2024
It's clean, but several miles off I-95 so a bit inconvenient. That said, you can't beat the price - and it includes breakfast.
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello David,We appreciate your positive feedback on our cleanliness and affordable rates inclusive of breakfast. While we are located a few miles from I-95, we hope the overall value of your stay exceeded any inconvenience. Your insights are valuable and we thank you for choosing to stay with us.
by A verified traveler
Posted 22 May 2024
The property was very close to an event we were attending. Had it not been for one night and that purpose this would not be my first choice. It was a safe space for the one night.
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Katina, We're glad to hear that our location worked well for your event. Our priority is providing a safe and convenient stay for all our guests. Your feedback is valuable to us as we strive to improve our guests' experiences. If you have any further comments or suggestions, please feel free to reach out to us.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Beyounus,We appreciate you choosing to stay with us and hope you had a pleasant experience. If there is anything you would like to share with us regarding your stay, please don't hesitate to reach out. We value your feedback and strive to provide excellent service for all our guests.
