Ratings based on 993 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Great
Comment from Hotel Management
23 May 2024 by Hotel Management , Hotel Management
Thank you for choosing to stay at our hotel and for taking the time to leave a review. We are thrilled to hear that you enjoyed your stay with us. Your feedback is greatly appreciated and we look forward to welcoming you back in the future. It was our pleasure to have you as our guest.
by A verified traveler from North Bethesda
Posted 21 May 2024
PROS: Front desk staff was friendly and greeted us upon our arrival. Precious D. was especially helpful, cheerful, friendly and professional. Since our aunt was with us, they were able to accommodate us for 2 queen size beds as we had reservations for a king size bed but the sofa there was not a pull out. Ease of checking in and checking out was smooth. We stayed 2 nights and had our service dog with us. The room was clean, beds and size of the room was comfortable.
CONS: The hallway and rooms were dated and would benefit from a carpet change as it looks worn. Also, some aesthetic touches such as a new coat of paint to the hotel room /elevator doors would give a fresh look. The mini fridge in the room did not work. We reported it and was told they would address it the next day, so we were not able to use the fridge.
Comment from Hotel Management
21 May 2024 by The Bethesda North Marriott, Hotel Management
Dear Lazaro, thank you for sharing your experience. We are delighted to hear that Precious made a positive impact and that we could accommodate your room request.We appreciate your feedback; your comments are valuable to us as we continually strive to improve our facilities and services.We apologize for any inconvenience experienced and assure you that we will address these issues promptly in the future.Thank you for staying with us. We look forward to welcoming you back soon.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by The Bethesda North Marriott, Hotel Management
Dear Catherine, thank you for staying at the Bethesda North Marriott! We are delighted to learn your stay with us was a 5-out-of-5 experience, and we look forward to welcoming you back!
by A verified traveler from New York
Posted 27 Apr 2024
Superb high end quality residence and service with great restaurants at your doorstep
Comment from Hotel Management
29 Apr 2024 by The Bethesda North Marriott, Hotel Management
Dear Gopal, thank you for your feedback! We are delighted to hear that you had a wonderful experience at our hotel and took advantage of the convenience of having great restaurants close by. We look forward to welcoming you back for another exceptional stay.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by The Bethesda North Marriott, Hotel Management
Dear Serena, thank you for your 5-star review! We are thrilled to learn your recent stay at the Bethesda North Marriott was a wonderful experience. We look forward to having you back!
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Bethesda North Marriott, Hotel Management
Dear Sonia, we are thrilled to learn your latest stay was a 5-star experience. We look forward to welcoming you back!
by A verified traveler from Mercer Island
Posted 16 Apr 2024
Clean and quiet.
I especially enjoyed talking to the front staff - she was very helpful.
Two thumbs up!
Comment from Hotel Management
16 Apr 2024 by The Bethesda North Marriott, Hotel Management
Dear Jae, thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our staff, especially at the front desk, made your experience memorable. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 31 Mar 2024
Very clean very nice high-quality everything. The only thing is on the Expedia website and had a place for parking garage and it really wasn’t on the site. It was around the corner and it costs four more dollars to park there than it does to park here in the garage at the hotel it’s $30 and the hotel is 26. so they shouldn’t put it on the site. The property has parking.
Comment from Hotel Management
31 Mar 2024 by Bethesda North Marriott, Hotel Management
Dear Jeffrey, thank you for your review! We apologize for any confusion regarding our parking options. Both the open parking lot and the parking garage are available to guests staying at the hotel. However, room keys will only open the gate to the open parking lot, which is the main guest parking area. Parking rates should remain the same either way, with the exception that a voucher to exit the garage would be provided if the garage is chosen. We will look into your parking charges and make the necessary adjustments, please feel free to contact us to provide additional details.
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Bethesda North Marriott, Hotel Management
Dear Christine, thank you for your review. We hope to have the chance to provide you with an even better stay next time you are in the area!
by A verified traveler
Posted 19 Feb 2024 on Hotels
Temp was 79 degrees in our room. Called front desk. They sent maintainance who came quickly. Said after fixing a few knobs that T would be fine. Woke up after a very uncomfortable night and T was 73! We had it set for 65 degrees. Was not a good experience
Comment from Hotel Management
20 Feb 2024 by Bethesda North Marriott, Hotel Management
Dear Mark, we're sorry to hear about the issue you faced with the temperature in your room. Our maintenance team acted promptly, but we regret that the temperature was not resolved to your satisfaction. We value your feedback and hope to welcome you back in the future!
