Ratings based on 41 Verified Reviews
5.0 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
!
by A verified traveler from mamaroneck
Posted 12 Apr 2024
Thank you Marshall for these wonderful two nights in Sally Webster Inn, a very quiet and adorable property. Easy check-in with the YouTube video, our room was perfect, and the breakfast delivered at our door was delicious! Best, Clémence
by A verified traveler
Posted 7 Apr 2024
This was such a beautiful stay! The room and house was lovely. Extremely close to the Main Street of Rockport and a stunning space. Marshall went above and beyond to make our stay great.
Comment from Hotel Management
8 Apr 2024 by Marshall , Hotel Management
Thank you so much for this wonderful review! We're so happy that you enjoyed your time with us and visit to Rockport. We hope to welcome you back again soon :)
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Marshall , Hotel Management
Thanks so much for staying with us! We hope to welcome you back to Rockport again soon!
by A verified traveler
Posted 18 Mar 2024
Barking dog on the property, beginning early and continuing all morning Sunday--beginning very early--ruined what should have been my second leisurely, restful morning of the weekend.
by A verified traveler
Posted 3 Mar 2024
It was an easy (less than 10 min) walk to T wharf and Bearhskin cove. Bring a flashlight if walking on a moonless night. It seems odd not to have staff greet you, but all worked out fine. Left the car in their lot and walked to restaurants, etc. No need to keep looking for parking.
by A verified traveler
Fine for one night
Posted 2 Mar 2024 on HotelsThis inn is adequate for a one-night stay. Rooms and bathrooms especially are small, with little space for your belongings. We stayed in the Sadie the Goat Room and the fireplace mantel is dangerously positioned (sticks out) next to the bathroom door. We and another couple we traveled with) all had head encounters with this mantel. Breakfast delivered to your room in a bag, which you could eat in your room or in our case we used the small reception room downstairs, which was nice but not ideally set up for eating. Bed was comfortable, but room was quite warm with no obvious way to adjust that.
Comment from Hotel Management
2 Mar 2024 by Marshall , Hotel Management
Hi Judith, thank you so much for staying with us and taking the time to share your feedback! I’m happy to hear that you found our inn to be adequate. However, I do wish you would have shot me a quick text to address your issues. We give all of our guests our cell phones and we live right on site. I could have quickly shown you how to adjust the heat and addressed your other concerns. There is no question that running an historic 1832 inn comes with some unique challenges. But the inn has served travelers to Rockport for decades and we absolutely love the rooms. We have significantly invested in the renovation of the inn and will continue to improve it moving forward. There are many luxury touches that we are proud to offer guests including fully renovated bathrooms, high quality mattresses, beautiful linens, luxury soaps, unique design, immaculately clean rooms, and a breakfast that is fresh baked and 100% complimentary. Thank you again for spending the night with us and for taking the time to share your experience. For future reference, Sally is the more affordable of our Rockport inn options. If you are looking for a larger, more luxurious room we do have some great options at our sister property, Addison Choate.
by A verified traveler
Posted 18 Feb 2024
Great spot
Comment from Hotel Management
19 Feb 2024 by Marshall , Hotel Management
Thanks so much Jason. We're so happy you enjoyed your stay with us and we really appreciate the positive feedback!
by A verified traveler
Very nice, clean room. Good breakfast.
Posted 9 Dec 2023 on Hotelsby A verified traveler
Posted 19 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by Marshall , Hotel Management
Thank you so much Caroline!
