Ratings based on 335 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Found a lovely cockroach in the bed 👍
Comment from Hotel Management
26 May 2024 by CAPMOTEL, Hotel Management
damn. yes we live next to 30 acres of bush and they are part of Australia insects. if we could stop every single insect the Pest Control would be out of a JOB? big inner-city people seem to give this feedback we have noticed. not uncommon for Australia rurally?
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
30 Apr 2024 by CAPMOTEL, Hotel Management
wow thanks Vicki, really appreciated cheers
by A verified traveler
Posted 8 Jan 2024 on Wotif
Breakfast supplies available.
Very clean facilities. Comfy bed
Comment from Hotel Management
10 Jan 2024 by CAPMOTEL, Hotel Management
Thank you Stephanie for the awesome rating and kind comments, really appreciated, Thanks again
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
31 Jan 2024 by CAPMOTEL, Hotel Management
What happened Bernadette, not a happy chappy??
by A verified traveler
Posted 30 Nov 2023
The beds were comfortable, however rooms are a bit outdated, dark and could use a good cleaning.
Comment from Hotel Management
1 Dec 2023 by CAPMOTEL, Hotel Management
Thanks Bart, there is a whole wall of Glass?
by A verified traveler
Posted 24 Sep 2023
Comment from Hotel Management
25 Sep 2023 by Capmotel, Hotel Management
entitled guests get upset when they cant checkin or checkout when they want?
by A verified traveler
Posted 23 Sep 2023 on Wotif
Room was well equiped, toaster and spreads in the room, little things that are rare nowadays
Comment from Hotel Management
24 Sep 2023 by Capmotel, Hotel Management
Thank you James & Donna.
by A verified traveler
Posted 24 Aug 2023
Was not able to check in until 1.00pm on the dot or otherwise had to pay a fee even though it was 12.50pm
Comment from Hotel Management
24 Aug 2023 by Capmotel, Hotel Management
Thanks Gayle, yes being young and not running a business yourself does prove challenging when not understanding Business Practices and being Flexible where we can to a point to where People just want to Checkin when they want. And thank you yes we did help though you had no Credit Card to provide on entry? thanks
by A verified traveler
Posted 13 Aug 2023 on Wotif
We asked the owner if we could check in an hour early as we had sporting events to get to . He was not very accomodating , quite rude about the whole thing to be honest. The room was ready but yet he still charged us and extra $25 to check in early
Also made a point of making sure we checked out on time the next day
Just didn’t find that ‘welcoming’ or accommodating
Comment from Hotel Management
13 Aug 2023 by Capmotel, Hotel Management
thanks Stevi, yes we are a small family business. Blunt maybe but not rude? yes everyone wants to checkin early and check out late? i have never been able to do that at a Corporate Motel yet. so why do we small business have to change our policy to suit others that expect that they can? thanks again for the feedback
by A verified traveler
Posted 7 Aug 2023 on Wotif
Room where always cleaned and staff very friendly
Comment from Hotel Management
8 Aug 2023 by Capmotel, Hotel Management
Thank you Darrin, we are grateful for the knd comments and rating. cheers
