Ratings based on 204 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Safety latch for door is broken room smells like mold blankets r cheap and not comfortable
Comment from Hotel Management
21 May 2024 by SureStay, Hotel Management
Thank you for taking the time to review our hotel, we appreciate your feedback. We are sorry about the inconvenience, but we are continuously improving our hotel, we hope to see you again.
by A verified traveler
Posted 5 May 2024
Room service is great qnd nevervany problems
Comment from Hotel Management
7 May 2024 by SureStay, Hotel Management
Brittany, Thank you for taking the time to review our hotel, we appreciate your feedback and hope to see you again.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
5 May 2024 by Surestay , Hotel Management
Hello, thank you for taking the time to review, but we are not sure why you are not satisfied with your stay. Please write us at abvirockdaleinn@gmail.com so we can make our guest stay more comfortable.We hope to see you again.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
21 May 2024 by SureStay, Hotel Management
Jamie, Thank you for taking the time to review our hotel, we appreciate your feedback
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
21 May 2024 by SureStay, Hotel Management
Thank you for taking the time to review our hotel, we appreciate your feedback.
by A verified traveler
Posted 10 Apr 2024
There was a small pergola with a bench.
Comment from Hotel Management
10 Apr 2024 by Andy, Hotel Management
Jozef, thank you for taking the time to review our hotel, we appreciate your feedback and hope to see you again.
by A verified traveler
Posted 7 Apr 2024
False advertisement… No pool. TV not working. Breakfast “included” only had waffles, but waffle machine not working well. Disappointing.
Comment from Hotel Management
8 Apr 2024 by Andy, Hotel Management
Hello, thank you for the review, we really appreciate your feedback. But the pool is seasonal pool and it is only open during summer months between mid April to mid September. Our TVs and waffle machine are working fine, we did not have any other complaints, so i am not sure. We hope you will give us another chance in the future.
by A verified traveler
Posted 4 Apr 2024
Floor very slippery in bathroom
Comment from Hotel Management
5 Apr 2024 by Andy, Hotel Management
Thank you for your response, we appreciate your feedback
by A verified traveler
Posted 1 Apr 2024
The process was easy and the staff was friendly.
Comment from Hotel Management
5 Apr 2024 by Andy, Hotel Management
Thank you for your response, we appreciate your feedback
by A verified traveler
Posted 29 Mar 2024
The room was clean and everything was good.
Comment from Hotel Management
5 Apr 2024 by Andy, Hotel Management
Thank you for your response, we appreciate your feedback
