Ratings based on 498 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from staen island
Posted 8 Aug 2022
by A verified traveler from st augustine, fl
Posted 2 Dec 2020
reasonable pricing, friendly desk personnel,location, several restaurants and grocery nearby
by A verified traveler
Posted 2 Dec 2020
by A verified traveler
Posted 24 Nov 2020
by A verified traveler
Posted 27 Oct 2020 on Hotels
Nice place to stay. Clean and comfortable room. Will stay again
Comment from Hotel Management
27 Oct 2020 by RR, Hotel Management
Thank you for your lovely comment. We are delighted that you enjoyed and noticed all of the aspects of the hotel. All of our effort and hard work is rewarded upon receiving comments like yours. Once again, thank you for providing such a wonderful feedback of our property, location and services!
by A verified traveler
Posted 13 Oct 2020
Comment from Hotel Management
14 Oct 2020 by RR, Hotel Management
Thank you for taking the time to complete our survey. I am delighted to know that overall you had a pleasant stay and I look forward to welcoming you again in the future. And for now please accept our very best regards and safe travels always!
by A verified traveler from North Bergen
Posted 12 Oct 2020
The staff was very helpful, the room was very clean, and the hotel was very quiet. I’ll definitely come back
Comment from Hotel Management
14 Oct 2020 by RR, Hotel Management
Thank you for your lovely comment. We are delighted that you enjoyed and noticed all of the aspects of the hotel. All of our effort and hard work is rewarded upon receiving comments like yours. Once again, thank you for providing such a wonderful feedback of our property, location and services!
by A verified traveler
Almost perfect
Posted 30 Sep 2020 on HotelsI have no complaints about this hotel...but one. The walls were paper thin. I could hear talking, walking, toilets flushing & doors closing. Really a shame because I probably will not go back for that reason. I have to add the the hotel’s location is good for nearby restaurants & the casino.
Comment from Hotel Management
30 Sep 2020 by RR, Hotel Management
Thank you for staying with us at The Sullivan. We know you have other choices when deciding where to stay and we’re pleased that you chose to spend your time with us. It was great to hear that you enjoyed your visit! Your taking the time to share your experience means a lot to me and the rest of the team.
by A verified traveler
Posted 29 Sep 2020
Didnt even get in the car
Comment from Hotel Management
29 Sep 2020 by RR, Hotel Management
Thank you for staying with us at The Sullivan. We know you have other choices when deciding where to stay and we’re pleased that you chose to spend your time with us. We‘re very sorry we didn’t meet your expectations at The Sullivan during your visit. I appreciate your candid comments and will take them into consideration as we strive to make each and every stay exceptional. Please accept my sincere apologies. Your feedback has been shared with the team and we will address your concerns immediately
by A verified traveler
A DUMP
Posted 28 Sep 2020 on HotelsNo shower curtain?
Toilet ran all night then over flowed in the morning. We could not shut it off, had to brace the float with a coat hanger?
Soda machine took my money.
Comment from Hotel Management
29 Sep 2020 by RR, Hotel Management
Thank you for staying with us at The Sullivan. We know you have other choices when deciding where to stay and we’re pleased that you chose to spend your time with us. We‘re very sorry we didn’t meet your expectations at The Sullivan during your visit. I appreciate your candid comments and will take them into consideration as we strive to make each and every stay exceptional. Please accept my sincere apologies. Your feedback has been shared with the team and we will address your concerns immediately
