Ratings based on 982 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Nothing
Comment from Hotel Management
4 Jun 2024 by Niki Patel, Hotel Management
Thank you for taking the time to tell us about your experience at Best Western in Rock Hill. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Best Western in Rock Hill, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Best Western In Rock Hill , Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 803-980 0400.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 22 May 2024
There’s far better options in Rock Hill
Comment from Hotel Management
22 May 2024 by Niki Patel, Hotel Management
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 17 May 2024
It’s was a great stay
Comment from Hotel Management
17 May 2024 by Niki Patel, Hotel Management
We really Appreciate your Feedback. We are so glad to hear that you were happy with our Service. We Thank you for Choosing Best Western Rock Hill SC. We hope to see you soon in near Future.
by A verified traveler
Posted 14 May 2024
it was too loud
Comment from Hotel Management
16 May 2024 by Niki Patel, Hotel Management
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 10 May 2024
The hotel was fine and typical of a budget stay. The surrounding area made me want to sleep in my car to prevent break ins. One or more of the bordering motels must be a homeless shelter for the County. There were people staggering around and congregating at the corner muffler shop and payday loan office. If that stuff is of no concern then the Best Western is a decent stay.
Comment from Hotel Management
10 May 2024 by Niki Patel, Hotel Management
We really Appreciate your Feedback. We are so glad to hear that you were happy with our Service. We also apologize for any inconvenience happened during your stay. We Thank you for Choosing Best Western Rock Hill SC. We hope to see you soon in near Future.
by A verified traveler
Posted 7 May 2024
Convenient and affordable for travellers
Comment from Hotel Management
9 May 2024 by Niki Patel, Hotel Management
We really Appreciate your Feedback. We are so glad to hear that you were happy with our Service. We Thank you for Choosing Best Western Rock Hill SC. We hope to see you soon in near Future.
by A verified traveler
Posted 3 May 2024
We were tired and it was nice and quiet. Plenty of room to sit at breakfast.
Comment from Hotel Management
3 May 2024 by Niki Patel, Hotel Management
We really Appreciate your Feedback. We are so glad to hear that you were happy with our Service. We Thank you for Choosing Best Western Rock Hill SC. We hope to see you soon in near Future.
by A verified traveler from Cincinnati
Posted 28 Apr 2024
Best Western needs to up grade key card, breakfast below average, the best part was the bed, it was fantastic! Not a vacation spot just a place to stop while driving through to your true destination. ⭐️⭐️
Comment from Hotel Management
29 Apr 2024 by Niki Patel, Hotel Management
We really Appreciate your Feedback. We are so glad to hear that you were happy with our Service. We Thank you for Choosing Best Western Rock Hill SC. We hope to see you soon in near Future.
by A verified traveler
Posted 17 Apr 2024
The staff super friendly, facility was clean!
It does have construction on the whole street but worth the stay!!
Comment from Hotel Management
18 Apr 2024 by Best Western in Rock Hill, Hotel Management
Thank you for taking the time to tell us about your experience at Best Western in Rock Hill. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Best Western in Rock Hill, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
