Ratings based on 523 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
THE POOL AND SPA WERE CLOSED "UNTILL FURTHER NOTICE". THE BREAKFAST BAR WAS NOT SERVING ANYTHING BUT COFFEE.
by A verified traveler
Posted 1 Jun 2024
Stayed the night for my Wife’s birthday to get out of the house for a while and enjoy. Check in was great and they were very accommodating for our pet dog. Was very disappointed that not only was the pool closed but so was the morning breakfast. These are the main reasons we stayed and it was not advertised or communicated that these were not going to be a part of our stay.
by A verified traveler from Franklin Grove
Posted 31 May 2024
It's eventually going to be priced out of my price range because of what they're doing to the property, but they're really making it a very good positive hotel property. Very good for those with limited mobility, and those that are disabled yet those with limited mobility, and that are disabled will never be able to afford it because they're gonna price us right out of the ability to afford it but it is a very nice property
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 28 May 2024
Upon arrival we were told we did not have a reservation even though we had email confirmations from Expedia including confirmation number. It took nearly an hour with customer service to get checked in. During the stay, there was no breakfast-it was advertised as free breakfast. The pool & hot tub were both closed.
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 23 May 2024
Maintenance work look a little sloppy in the bathroom. Bring your own coffee.
by A verified traveler
Posted 17 May 2024
When I started check in the front desk told me pool and breakfast are not available because of their construction. Now I can't get Expedia to give me a refund
by A verified traveler from Franklin Grove
Posted 11 May 2024
Good value very nice accessible rooms.
by A verified traveler
Posted 9 May 2024
