Ratings based on 655 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Thank you
by A verified traveler from Berrien Springs
Posted 28 Apr 2024
Very nice and helpful place to stay while getting treatment at Mayo Clinic. Pet friendly
by A verified traveler
Posted 26 Apr 2024
This location is under construction. Our bathroom door wouldn't even close. Great staff though.
by A verified traveler
Posted 23 Apr 2024
Liked it was just having some remodeling being done while there
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 15 Apr 2024
Hospitality was excellent..free shuttle to Mayo and back..great staff working there. I would stay again. Didnt do breakfast there Its an extra charge.
by A verified traveler
Posted 3 Apr 2024
by A verified traveler
Posted 29 Mar 2024
Over-all nice facility, however the beds were too firm and the TV counter in the room was covered with coffee stains. Friendly helpful staff. Great location for our visit
by A verified traveler from Bella Vista
Posted 26 Mar 2024
Property has construction underway in the lobby, but our fourth floor room was clean, in excellent condition, and quiet. Staff members were extremely helpful and there is a courtesy car back and forth to Mayo locations if needed. The only onsite parking is valet, but the third street ramp public covered parking is only a block away(shorter than a standard block distance). It was convenient, even though off site. Both the hotel and the public parking garage connect to the downtown skywalk. There is not an off street entry in front of the hotel, street parking only, so plan people and luggage unloading accordingly. Since our use of the lobby was minimal, construction was not an issue for us and it appears it will be quite nice when complete. And kudos to the staff. Every one we came in contact with was helpful and courteous. We would stay again.
by A verified traveler
Posted 26 Mar 2024
The garden Hilton in Rochester was an amazing. Staff was polite and socialiable always smiling and helpful. We needed to go to the Mayo and he said you can always the skyway and showed us where to go everywhere we need to go we could use the sky way. Valet staff was Jonny on the spot even with the weather. Staff was very engaging which was so nice other places we’ve stayed the staff were stuffy and non engaging, construction was going on but you could barely tell. Room was fanstastic and the bed was so comfy. We will definatly stay here when we come back 5 stars
