Ratings based on 996 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pittsford
Posted 9 May 2024
Very nice and updated, clean. close to restaurants and highway.
by A verified traveler
Posted 1 May 2024
Everything was fine!
by A verified traveler
Posted 29 Apr 2024
Staff was great, breakfast was wonderful for being a hotel. Rooms were clean and comfy
Comment from Hotel Management
30 Apr 2024 by frontdesko, Hotel Management
Thanks so much for your response!
by A verified traveler
Posted 23 Apr 2024
It’d be great to bring back the business center. Sometime an actual system w/ printer is needed… Also, laundry items would be GREAT…!
Comment from Hotel Management
30 Apr 2024 by frontdesko, Hotel Management
Thanks so much for your response!
by A verified traveler
Posted 22 Apr 2024
The complimentary breakfast was terrible
Comment from Hotel Management
30 Apr 2024 by frontdesko, Hotel Management
Thanks so much for your response!
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Ossie, Hotel Management
Good morning, Thank you for taking the time to leave a review on our guest services we appreciate it. Thank you, Ossie
by A verified traveler from Uniondale
Posted 10 Apr 2024
The pillows stank, one of the beds was not clean.
Comment from Hotel Management
18 Apr 2024 by Ossie, Hotel Management
Good morning, Thank you for taking the time to leave a review on our guest services we appreciate it. Thank you, Ossie
by A verified traveler from Hillsborough
Posted 9 Apr 2024
Everything was good. Staff we're friendly and helpful. Just an incidental comment, the digital key in the Hilton honors phone app only worked 3 out of the 20 times I tried it.
Comment from Hotel Management
18 Apr 2024 by Ossie , Hotel Management
Good morning, Thank you for taking the time to leave a review on our guest services we appreciate it. Thank you, Ossie
by A verified traveler from Woodridge
Posted 9 Apr 2024
The staff was lovely and the rooms were nice. There was no shampoo in the bottle and the tub drained slowly. Otherwise we enjoyed our stay.
Comment from Hotel Management
18 Apr 2024 by Ossie, Hotel Management
Good morning, Thank you for taking the time to leave a review on our guest services we appreciate it. Thank you, Ossie
by A verified traveler
Posted 9 Apr 2024
It’s been nice. Clean and friendly.
Comment from Hotel Management
18 Apr 2024 by Ossie, Hotel Management
Good morning, Thank you for taking the time to leave a review on our guest services we appreciate it. Thank you, Ossie
