Ratings based on 207 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Terrible place
Posted 28 Oct 2023 on HotelsRude staff. Ugly views from balcony. Roccalumera is a ghost town. There's no restaurants open in the whole damn town. The hotel restaurant doesn't serve food except breakfast
by A verified traveler
Posted 21 Oct 2023
by A verified traveler
Posted 3 Sep 2023 on Hotels
Parking was shown as free when we booked, however desk clerk wanted to charge us $10. Air conditioning system was inadequate and could only be set at 22 deg. C at the coldest… it never got cooler than 25 degrees in the room. Great location!!!
by A verified traveler
Posted 29 Jun 2023
We had a horrible experience!! When you pay close to $600 for 2 days, you expect to have things like a working fridge in your room, we had to get ice, from the bar, 2 floors down, 2-3 times per day to keep the food we had bought cold! We had a shower that constantly flooded the entire bathroom and hallway floor and most importantly, a patio door that didn’t open and close properly!!! The reason we rented this one and paid all this extra money was because we had a hot tub on our balcony, so what’s the point of that if we can’t go out because the door won’t open, and when we do manage to get it open, it won’t close, hence letting all the mosquitoes in and being bitten all night long!!! The place was also infested with fruit flies.
When we asked to speak to a manager to try and get some type of compensation for all of this, we were told in a VERY rude way that the managers weren’t there, she wouldn’t put us in contact with them and basically told us to leave! Worse hotel EVER and we have travelled all over the world!
I absolutely do NOT recommend this hotel!!!
The only positive thing I have the say is that it had an amazing view!
by A verified traveler
Great see view
Posted 31 Oct 2020 on HotelsNice place directly across from the sea. The rooms are clean and modern, everyone is very friendly. Close to many good restaurants.
by A verified traveler
Clean and modern place
Posted 30 Oct 2020 on HotelsNice place that’s clean and convenient. It’s right in front of the sea and there are many restaurants nearby.
by A verified traveler
Posted 6 Sep 2020 on Hotels
by A verified traveler from Puerto Rico
Posted 5 Sep 2019
It is a good property but needs tender loving care. The air conditioning in the bedroom its not work properly.
The green areas are not clean.
The common areas need improvement.
The service is good. The employees are nice.
by A verified traveler from SYDNEY
Posted 19 Jul 2019 on Wotif
Hotel #1 location #1 beach# 1 over all the best stay in Sicily
by A verified traveler from London
Posted 1 Jul 2019
The hot tub in the room was very good fun, The hotel is very modern but a little far out of Taormina, the sea views are amazing but the pebble beach is not so fun.. The property had very little information about the room and area, we had a couple of issues with the toilet and a loud noise coming from ventilation system which the reception didn’t seem too interested in. Bar staff have a great service and very friendly as were the restaurant staff and food was very nice, maybe a little more choice is needed. The rooms were cleaned very well daily!
