Ratings based on 293 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sharjah
Posted 22 Jan 2024
Excellent breakfast, room large, bed comfortable
Comment from Hotel Management
25 Jan 2024 by Fahad, Hotel Management
Dear Mourad,We very much appreciate your comments regarding your stay at Novotel Riyadh Al AnoudIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management
by A verified traveler
Posted 20 Jan 2024
Convenient location for business
Comment from Hotel Management
22 Jan 2024 by FAHAD, Hotel Management
Dear Petrus,We very much appreciate your comments regarding your stay at Novotel Riyadh Al AnoudIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management
by A verified traveler
Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
11 Jan 2024 by Fahad, Hotel Management
Dear Mustafa,We very much appreciate your comments regarding your stay at Novotel Riyadh Al AnoudIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management
by A verified traveler
Posted 2 Jan 2024
Great hospitality
Comment from Hotel Management
11 Jan 2024 by FAHAD, Hotel Management
Dear AhmedWe very much appreciate your comments regarding your stay at Novotel Riyadh Al AnoudIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management
by A verified traveler
Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
27 Dec 2023 by Fahad, Hotel Management
Dear ,Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
by A verified traveler
Posted 18 Oct 2023
Comment from Hotel Management
20 Dec 2023 by Fahad, Hotel Management
Dear Valuable Guest,We very much appreciate your comments regarding your stay at Novotel Riyadh Al AnoudIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management
by A verified traveler
Posted 4 Oct 2023 on Hotels
Comment from Hotel Management
9 Oct 2023 by Fahad, Hotel Management
ضيفنا العزيز ساميبعد التحیة ....نشكركم على إيجاد الوقت لمشاركتنا بأنطباعكم عن فندق نوفوتيل العنود.كما نقدر كثیرا تعلیقاتكم الإيجابیة حول اقامتكم بالفندقلقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم.إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا. نشكركم و نتطلع للترحیب بكم مرة أخرى في نوفوتيل العنودمع خالص الشكر و التقديرإدارة الفندق
by A verified traveler
Posted 30 Sep 2023 on Hotels
Good
Comment from Hotel Management
2 Oct 2023 by FAHAD, Hotel Management
Dear Sami,We very much appreciate your comments regarding your stay at Novotel Riyadh Al AnoudIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management
by A verified traveler
Posted 28 Sep 2023 on Hotels
It was Not good in this hotel
Comment from Hotel Management
2 Oct 2023 by FAHAD, Hotel Management
Dear Saeed,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Hotel Management
by A verified traveler
Hotel needs to be
Posted 26 Aug 2023 on HotelsComment from Hotel Management
30 Aug 2023 by Fahad, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Hotel Management
