Ratings based on 52 Verified Reviews

4.0 out of 5
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2024
5 out of 5
by A verified traveler

The Best Hotel ever

Posted 17 Jan 2024 on Hotels
A friend recommended this Hotel and it was the best Hotel of my life after travelling all 5 continents in over 50 hotel this hotel exceeded our expectations, services are excellent, fast and effective, food is wonderful, the Hotel is beautiful and the staff also, we are going back in 10 days
Comment from Hotel Management
17 Jan 2024 by Sarah , Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. It's a pleasure to know that you are satisfied with our services and we hope that you give us the opportunity to serve you again soonOnce again thank you and we look forward to your return.Sincerely,Crowne Plaza Management
1 out of 5
by A verified traveler

Bad

Posted 15 Jan 2024 on Hotels
Too many noise, there is wedding party i felt i was inside the party because the rooms are not isolated. Also bad behaviour from check out reception his name was Abdulaziz, I asked him just give me 30 minutes to collect my clothes he said I will charge you
Comment from Hotel Management
16 Jan 2024 by Sarah , Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. We deeply regret to learn about the unfortunate experience you encountered during your stay. We have always been committed to delivering a superior level of service and ensuring our guests' satisfaction.so please note that we already take your feedback into consideration and rest assured that these points will be looked into.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Crowne Plaza Management
5 out of 5
by A verified traveler

Posted 29 Dec 2023 on Hotels
Comment from Hotel Management
16 Jan 2024 by Sarah , Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. It's a pleasure to know that you are satisfied with our services and we hope that you give us the opportunity to serve you again soonOnce again thank you and we look forward to your return.Sincerely,Crowne Plaza Management
1 out of 5
by A verified traveler

Posted 17 Dec 2023
Not clean and furniture is old
Comment from Hotel Management
16 Jan 2024 by Sarah , Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. We deeply regret to learn about the unfortunate experience you encountered during your stay. We have always been committed to delivering a superior level of service and ensuring our guests' satisfaction.so please note that we already take your feedback into consideration and rest assured that these points will be looked into.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Crowne Plaza Management
5 out of 5
by A verified traveler

Posted 29 Nov 2023
It's a very nice stay
Comment from Hotel Management
16 Jan 2024 by Sarah , Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. It's a pleasure to know that you are satisfied with our services and we hope that you give us the opportunity to serve you again soonOnce again thank you and we look forward to your return.Sincerely,Crowne Plaza Management
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 29 Sep 2023
Highly recommended. Friendly staff and clean rooms.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 17 Jun 2023
Very safe reasonable and clean