Hotels with Childcare in Riviera Maya, Mexico

"Perfect"

"Buffet was small and didn’t have much for kids. Staff was excellent. Very kind and helpful."

"We love this place. Everything. This is our 8 times "

"The swim up family room was everything we needed and more, its actually 2 connecting rooms with 2 swim out pools. We had more than enough room for a family of five with 2 adult size kids and one 7 year old. The couch converted into a small bed and the King size bed is huge and comfy. The rooms were extremely spacious and amenities provided by the preferred concierge team were fantastic. The hotel itself was beautiful and food was a great variety, best coffee was found at the coffee shop in the lobby. We were able to access the grounds and surrounding areas easily and the community itself felt very safe and friendly. All staff on property but especially Guillermo our concierge and Nayelly in the restaurants were very helpful. Downside: Not much AC during meal times with the exception of Portofino. All other meal areas are outdoors or dont provide much ac ( world cafe). Corezone: NO AC at all Gym: only 1 working treadmill but very good AC and the other equipment available and location more than make up for it. We didnt use the kids area at all but thats because my little had a swimout to play in when we wanted to rest. "

"Our Honeymoon was absolutely amazing! The service was great and fast. Ali made sure we has everything we needed at all times and went above and beyond to make this trip special for us! We will definitely be back"

"My only concern is when we do check in they, take too much time to attend the People. They need more People in the check in and check out area. Is only 2 person and sometimes only one"

"I have been here for over 8 years and 2026 was the worst one in terms of suite condition, food and beach area "

"Very good enjoy "

"Pool was amazing, rooms we switched twice and they both had issues, we meet a couple that also had to switch rooms twice and still had problems every time. All restaurants were good. Staff some were nice others weren't. "