Palms Tulum Luxury Hotel

Property class: 2.5

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Palms Tulum Luxury Hotel provides a garden and more. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
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Deluxe Apartment

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi
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About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Palms Tulum Luxury Hotel is near theme parks and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Tulum travel guide
Map
Escorpion street and Andromeda street, Tulum, QROO, 77780

What's nearby

  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    16 min walk - 1.4 km
  • A beach with a wooden staircase leading down to the shore, surrounded by rocks and palm trees.
    Tulum National Park
    5 min drive - 3.9 km
  • Dos Aguas Park
    13 min walk - 1.1 km
  • Hospital de Tulum
    19 min walk - 1.6 km
  • Cenote Calavera
    3 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO)
    44 min drive

Restaurants

  • Taqueria Honorio
    6 min walk
  • Starbucks
    6 min walk
  • La Chiapaneca
    5 min walk
  • El Capitán
    7 min walk
  • Mestixa
    7 min walk

About this property

Palms Tulum Luxury Hotel

  • Boutique hotel near Tulum Mayan Ruins
  • Palms Tulum Luxury Hotel provides a garden and more. Guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and beach towels
    • Smoke-free premises, multilingual staff, and concierge services
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as furnished balconies and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch LED TVs with digital channels
    • Wardrobes/closets, separate sitting areas, and separate dining areas

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free self parking on site

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Garden
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 500 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 700 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2520 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 500 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Palms Tulum Luxury Hotel have a pool?

Yes, this property has an outdoor pool.

Is Palms Tulum Luxury Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palms Tulum Luxury Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Palms Tulum Luxury Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Palms Tulum Luxury Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2520 per vehicle applies.

Where is Palms Tulum Luxury Hotel located?

Located in Tulum City Center, this boutique hotel is 0.6 mi (0.9 km) from Dos Aguas Park and 1.9 mi (3 km) from Tulum Mayan Ruins. Hunab Lifestyle Center and Hospital de Tulum are also within 1 mi (2 km).

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