Ratings based on 786 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
El cuarto tenía fuerte olor a cigarro
Comment from Hotel Management
18 Jun 2024 by Hotel Manager , Hotel Management
Dear Maria,We apologize for the inconvenience caused by the strong smell of cigarettes in your room. Your comfort is important to us, and we will address this issue promptly to ensure a better experience for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Hotel Manager , Hotel Management
Dear Len,Thanks for choosing our hotel for your stay and the 4 Stars you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Jun 2024
As what you can expect from a Motel 6
Comment from Hotel Management
12 Jun 2024 by Hotel Manager , Hotel Management
Dear Maria,Thank you for sharing your feedback. We're glad you found your experience at our Motel 6 to be as expected. We're always looking for ways to improve, so if there's anything specific you feel we could do better, please let us know. We hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Jun 2024
It was shabby, no shower curtain tub was stained. Bad lighting, required a security deposit etc
Comment from Hotel Management
6 Jun 2024 by Hotel Manager , Hotel Management
Dear Nick,We're sorry to hear about your experience. Please know that we take your comments seriously and will address the issues mentioned to ensure a better experience for future guests. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Jun 2024
Yes
Comment from Hotel Management
4 Jun 2024 by Hotel Manager , Hotel Management
Dear Wolton,Thank you for your feedback and for choosing to stay with us. We're glad to see that you had a positive experience overall. If there are any specific areas where we can improve and earn a higher rating next time, please feel free to share your thoughts with us. Your feedback helps us enhance the quality of our services for all our guests. We hope to have the opportunity to host you again in the future and provide an even better stay.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 29 May 2024
This Motel 6 is in a bad part of Riverside. There is limited parking and poor street access.
Comment from Hotel Management
30 May 2024 by Hotel Manager , Hotel Management
Dear William,We apologize for any inconvenience you experienced with our location in Riverside. We understand that parking and street access can be challenging in certain areas. Your feedback is important to us, and we'll consider it as we strive to improve the overall experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 27 May 2024
Convenient location - really nice Starbucks across the street - busy memorial holiday weekend meant noisy shuffling in and out of units upstairs.
Comment from Hotel Management
28 May 2024 by Hotel Manager , Hotel Management
Dear Jack,Thank you for your feedback. We're pleased to hear that you found our location convenient, and we're glad you enjoyed the nearby Starbucks. We apologize for any noise disturbances from other guests. Your comfort is important to us, and we'll strive to minimize such disturbances in the future. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 1 May 2024
Good experience not a 5 star hotel of course but for last minute place to stay its decent friendly staff room was pretty clean lots a dinning choices at walking distance and great price
Comment from Hotel Management
2 May 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your positive feedback. We're pleased to hear that you had a good experience with us, especially considering it was a last-minute stay. We appreciate your compliments on our friendly staff, clean rooms, convenient location with dining options, and competitive pricing. We hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 1 May 2024
There was roaches
Comment from Hotel Management
2 May 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your valuable feedback. We are sorry to hear that you encountered cockroaches in your room. We do have a pest control service that works on the property monthly. We will remedy the problem to keep our rooms roach-free as soon as possible. We apologize for the inconvenience and hope you will consider staying with us again.Sincerely, Hotel Manager
