Ratings based on 507 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2021
Comment from Hotel Management
11 Aug 2022 by Brand Experience Team, Hotel Management
Hi Sandy,
Thank you for the perfect rating!
Lilith
#Team6
by A verified traveler
Posted 3 Sep 2021 on Orbitz
Comment from Hotel Management
11 Aug 2022 by Brand Experience Team, Hotel Management
Hi Rebecca,
Thank you for positively rating your stay!
Lilith
#Team6
by A verified traveler
Posted 3 Sep 2021
Liked it was rite by the freeway,didnt like how dirty it was,lots of homeless people parked in the parkinglot.
Comment from Hotel Management
11 Aug 2022 by Brand Experience Team, Hotel Management
Hi Katrina,
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Lilith
#Team6
by A verified traveler
Posted 30 Aug 2021
Great if you need a bed to sleep in. But that is it. I do not think they ever changed the sheets though, so bring your own. Roaches & bugs in bathroom area. No hot water. Loud dogs barking at night & early AM. Table in the room was sticky & had food all over it. No fridge or coffee machine also. Only good thing was it had a soft bed.
Comment from Hotel Management
11 Aug 2022 by Brand Experience Team, Hotel Management
Hi Marlon,
We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.
Lilith
#Team6
by A verified traveler
Posted 30 Aug 2021
All the vending machines were broken and no fridge
Comment from Hotel Management
11 Aug 2022 by Brand Experience Team, Hotel Management
Hi Mark,
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.
Lilith
#Team6
by A verified traveler
Posted 30 Aug 2021 on Hotels
Comment from Hotel Management
11 Aug 2022 by Brand Experience Team, Hotel Management
Hi Jose,
Thank you for the perfect rating!
Lilith
#Team6
by A verified traveler
Posted 30 Aug 2021
My reservation was months in advance, the room I was given was a smokers room which I requested a non smokers room. The bed in the room was not a queen as I requested. The shower was completely dirty and disgusting. This room was HORRIBLE and the low point of the weekend.
Comment from Hotel Management
11 Aug 2022 by Brand Experience Team, Hotel Management
Hi Anthony,
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Lilith
#Team6
by A verified traveler
Posted 29 Aug 2021
I had to wait 4 hours later after my check in time to get my room I reserved two months ago. I come into my room and of course, the room the front lady, Veronica? She’s definitely the one to blame. Bad customer service here. They did not come to my room once to fix the AC. I slept in hot weather.
Comment from Hotel Management
11 Aug 2022 by Brand Experience Team, Hotel Management
Hi Tommy,
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.
Lilith
#Team6
by A verified traveler
Posted 24 Aug 2021
Comment from Hotel Management
11 Aug 2022 by Brand Experience Team, Hotel Management
Hi Pamela,
Thank you for the perfect rating!
Lilith
#Team6
by A verified traveler
Posted 8 Aug 2021
Very dirty, might have gotten covid there.
Comment from Hotel Management
11 Aug 2022 by Brand Experience Team, Hotel Management
Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.
Lilith
#Team6
