Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
by A verified traveler from Riverside
Posted 13 Jun 2024
Excellent place
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Nancy,We are thrilled to hear that you had a positive experience at our hotel. We appreciate your feedback and hope to welcome you back in the future for another wonderful stay.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Guest Relation Management, Hotel Management
Hi Rebecca,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 2 Jun 2024
Great location!
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Denise,We're glad you found our location convenient for your stay. If you have any further feedback or suggestions, feel free to share them with us.
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Eric,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by Guest Relation Management, Hotel Management
Hi Helen,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 20 May 2024
I liked the convenience of the area. Many food options. Having an electric vehicle, I wish the property had chargers but we did find ONE a few miles away. The room was clean and the easy check in/out with the app was great. We were there for my son's soccer tournament so the breakfast in the morning was a nice feature given our busy schedule.
Comment from Hotel Management
21 May 2024 by Guest Relation Management, Hotel Management
Hi Alexis,We're delighted to hear that you enjoyed the convenience of our hotel's location, with its proximity to various food options. While we currently do not have electric vehicle chargers on-site, we're glad you were able to find one nearby. It's fantastic to hear that you found the room clean and appreciated the seamless check-in/out process with our app. We understand the value of a convenient breakfast option, especially during busy schedules, and we're glad that it added to your overall experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hello ROSA,We're thrilled to hear about your fantastic experience at our hotel! We look forward to welcoming you back soon for another enjoyable stay.
by A verified traveler from Normal
Posted 15 May 2024
Th room keys needed to be reset eveyday for 3 nights.
Comment from Hotel Management
17 May 2024 by Guest Relation Management, Hotel Management
Hi Euysup,Ensuring that our guests have seamless access to their rooms is a priority for us, and we regret that we fell short in this regard. We will investigate the issue with our key card system to identify and address the underlying cause to prevent similar occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
