Ratings based on 70 Verified Reviews

4.3 out of 5
75% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Zash was a beautiful facility, only thing I didn’t like was the train that went by a lot which made sleep quite hard and we found a lot of ants in the inside of the unit.
4 out of 5
by A verified traveler from London

Posted 11 Oct 2024
The staff was very friendly, our room could have done with a bit care, as the ac cover was broken and a few things worn out a little. In the spa the sauna and steam didn’t work and also could do with a bit of care. Overall highly recommend this property for a relaxing stay with an out of this world meal.
5 out of 5
by A verified traveler

Posted 10 Sep 2024
Unique stay beautiful hotel staff accommodating nothing too much trouble. Michelin star restaurant food and wine outstanding celebrated local produce. When comments made about anything they were immediately addressed. Property secluded lovely pool and in house massage excellent. Arranged outing to vineyard which was highly enjoyable
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Great property
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 25 May 2024 on Hotels
A beautiful place, with impeccable service. It's the third time we've been there, and we'll be back.
4 out of 5
by A verified traveler

Posted 24 Apr 2024
The hotel is a lovely old converted winery and is situated in a very large Orange/Lemon orchard in the middle of the countryside. The hotel rooms and grounds are stunning, with nice views of the Volcano/Sea and the bar/restaurant are both excellent. Breakfast is a fabulous experience and is served outside on a lovely covered area with views out to the sea. The spa is small but is nicely designed and the staff do a good job. The swimming pool and poolside areas are quite nice, although the pool wasn't heated in April, so was VERY cold. The big negatives during our stay were that the food options at lunch are VERY limited and the poolside drinks/food service weren't available. In addition, the evening food options for dinner, apart from the Michelin star restaurant, aren't sufficient for a hotel of this calibre. In addition, the hotel rooms that face the nearby railway line (Whilst large and beautiful) suffer from too much noise from the trains that pass by. Lastly, if you want to take a taxi to the nearby town (Riposto) the taxi is VERY expensive for a 10m journey and the restaurant options are limited. All in all it's a very nice place, but has some limitations that impact overall experience a little too much which is a real shame.
4 out of 5
by A verified traveler

Posted 12 Mar 2024
A lovely property that is unfortunately right behind a train track so if you’re a light sleeper you’ll likely be disturbed. We loved the amazingly beautiful villa and our meal at the restaurant was an epic experience. I would strongly suggest new and or different music in the villa. The elevator music was tiresome and annoying and not at all compatible with the lovely surroundings
5 out of 5
by A verified traveler

Posted 17 Feb 2024 on Orbitz
Absolute quiet around the rooms. Staff were extremely professional and courteous. Overall, outstanding performance property and people!!