Ratings based on 61 Verified Reviews

4.3 out of 5
75% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Apr 2024
The hotel is a lovely old converted winery and is situated in a very large Orange/Lemon orchard in the middle of the countryside. The hotel rooms and grounds are stunning, with nice views of the Volcano/Sea and the bar/restaurant are both excellent. Breakfast is a fabulous experience and is served outside on a lovely covered area with views out to the sea. The spa is small but is nicely designed and the staff do a good job. The swimming pool and poolside areas are quite nice, although the pool wasn't heated in April, so was VERY cold. The big negatives during our stay were that the food options at lunch are VERY limited and the poolside drinks/food service weren't available. In addition, the evening food options for dinner, apart from the Michelin star restaurant, aren't sufficient for a hotel of this calibre. In addition, the hotel rooms that face the nearby railway line (Whilst large and beautiful) suffer from too much noise from the trains that pass by. Lastly, if you want to take a taxi to the nearby town (Riposto) the taxi is VERY expensive for a 10m journey and the restaurant options are limited. All in all it's a very nice place, but has some limitations that impact overall experience a little too much which is a real shame.
4 out of 5
by A verified traveler

Posted 12 Mar 2024
A lovely property that is unfortunately right behind a train track so if you’re a light sleeper you’ll likely be disturbed. We loved the amazingly beautiful villa and our meal at the restaurant was an epic experience. I would strongly suggest new and or different music in the villa. The elevator music was tiresome and annoying and not at all compatible with the lovely surroundings
5 out of 5
by A verified traveler

Posted 30 Aug 2023
hotel meraviglioso, posto stupendo, ristorante fantastico.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2023
4 out of 5
by A verified traveler

Great little gem!

Posted 5 Aug 2023 on Hotels
Great boutique hotel with clean spacious rooms, was a bit disappointed with the service given the price of the accommodation.
5 out of 5
by A verified traveler

Posted 10 Jul 2023
Heaven Heaven Heaven! So peaceful, amazing view on the Etna… really good to relax. The Michelin restaurant is out of this world. Bravo
2 out of 5
by A verified traveler

Posted 26 Oct 2022
We were super excited to stay here but ended up wishing we booked less nights. You really only need to stay here one night. Or I recommend booking at a vineyard lodge on the area and coming for dinner. The dinner and service was great, would definitely eat there again. The daily breakfast was good but the service was bad (they forgot our order one of the mornings). But the wasps…horrible!!! Anytime you eat they are right there! They really should do something about them!! Not much to do on the property. The rooms we had weren’t that great, in our room I felt like the tv stand was just gonna fall over any second. The spa is small and ok. The massage was interesting.
5 out of 5
by A verified traveler

Incredible hotel with amazing services.WELL DONE!

Posted 21 Sep 2021 on Hotels
This place is AMAZING. The staff is very welcoming and helpful. The hotel is beautiful. We stayed 2 nights in private a garden sweet and 1 night in a room on the second floor of the casa with a private balcony. Both rooms were absolutely stunning. The pool area was amazing. The bar staff was very helpful. The restaraunt was fantastic. Great food and great service. We also called the reception to book us a tour of Mt Etna. And we had the best tour guide thanks to Zash. Onsite parking makes it easy to come and go if you bring your own vehicle. The spa is a wonderful place to relax. I highly recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2021 on Hotels
5 out of 5
by A verified traveler

Absolutely amazing!

Posted 31 Jul 2021 on Hotels
This place is just wonderful. A peaceful stay right at the edge of Etna. The property is beautiful, the room was incredible and the staff is so incredibly nice and helpful. I wish I had more time to stay there