Ratings based on 318 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
The room was a little damp and the bathroom wasn't as well cleaned as it should be. The staff were lovely and very helpful. The restaurant choices were hood and food was good.
by A verified traveler
Posted 10 Apr 2024
A lovely little place full of character and features..
Friendly staff.
Being a bit picky, but creaking and uneven flooring on stairs / landing & in our room stopped it getting 5 stars all round…
by A verified traveler
Weekend stay with friends
Posted 11 Feb 2024 on HotelsStaff are lovely and look after guests well. Unfortunately the whole place is ready for a face lift and rooms are tired. Food was ok but dishes not available and a real variance in quality/quantity. Once a refresh and refurb in place, then will be a great place to stay again in the future. Thanks to all the staff for all their efforts and cheerfulness, it was really appreciated.
by A verified traveler
Posted 4 Feb 2024
When we booked on your site there was no ware to say we had a dog so when we arrived they had no dog rooms available and had to have a dark room at the back which was not what we expected
by A verified traveler
Posted 28 Jan 2024 on Hotels
by A verified traveler
Posted 11 Jan 2024
What a pretty hotel ... I loved my room! It was situated at the side of the main hotel & had a very quaint feel to it.
The room was beautifully decorated with a spacious bathroom. Absolutely spotless.
The bed was super cosy & comfy & I had the best nights sleep.
Room temperature was perfect too. Just right & not too hot as some often can be
The staff wete all vety friendly, efficient & helpful.
I'll definitely be back!
Thank you for such a lovely stay
by A verified traveler
Fantastic little hotel, bar and restaurant
Posted 28 Dec 2023 on HotelsFantastic, friendly staff. From the check in, to dinner, to check out, nothing was too much trouble.
Room cosy and warm and Masham was lovely, what we saw of it, due to the driving rain!
by A verified traveler
Posted 28 Dec 2023 on Hotels
by A verified traveler
Only for short people
Posted 14 Dec 2023 on Hotelsby A verified traveler
Posted 22 Nov 2023
the staff are very friendly and attentive the breakfast staff gay and chris was very nice and friendly
