Ratings based on 425 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Very shabby rooms, thin sheets and towels, limited room amenities
Comment from Hotel Management
15 May 2024 by James, Hotel Management
Hi Steve,I'm sorry to hear that you found the rooms shabby. While the new roof and siding have been a recent focus, we are working to improve the property as quickly as possible, and this includes the guest rooms. We hope you will give us another chance in the future.Thanks for letting us know what you think!
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by James, Hotel Management
Diana,Thank you for the kind review! Please let us know if we can do anything to improve your next stay!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
18 Apr 2024 by James, Hotel Management
Hi Tasha,Thank you so much for the kind review! We hope to see you again soon; please let us know if you have any suggestions on how we might make your next stay a five star experience!Thanks again!
by A verified traveler
Posted 21 Dec 2023 on Travelocity
I had a room with one queen and the room had a couch and a coffee table as well as desk and usual amenities.
Comment from Hotel Management
1 Feb 2024 by James, Hotel Management
Hello Donna,Thank you for the kind review! If you have any suggestions on how we might earn a 5/5, please let me know!
by A verified traveler
Posted 5 Dec 2023
Comment from Hotel Management
8 Dec 2023 by James, Hotel Management
Hi Robin,Thank you so much for the kind review! If you have any feedback on how we might improve your next stay, please let us know!
by A verified traveler
Posted 24 Nov 2023
Comment from Hotel Management
1 Feb 2024 by James, Hotel Management
Hello Richard,Thank you for taking the time to leave a review! If you have any suggestions on how we might improve our guest's experience, please let us know!
by A verified traveler
Stay away if you can.
Posted 11 Nov 2023 on HotelsThis place is maybe a $75/night motel. The outfit that owns this place also owns Cobblestone in Ripon. I have stayed here many times for the last 20 some years. I have watched it go downhill. They charge what they do because they can, not because this place is worth it. They put no money back into the place. Zero. So it is getting very old. In my latest stay, the TV didn't work. Now they require an additional $25.00 security deposit. People behind the counter do the cleaning. It is so not worth it. But you have no other choices in Ripon
Comment from Hotel Management
17 Nov 2023 by James, Hotel Management
Hi Lee,I'm sorry to hear that you did not enjoy your recent stay. We are currently making many improvements to the property (our new roof was completed yesterday), and the incidental deposit is part of our plan to improve operations and guest experience. We are also hoping to have our cable upgraded in the very near future, and have more exciting improvements planned for next Spring. Thank you for taking the time to let us know what you thought of your stay!
by A verified traveler
Posted 6 Nov 2023
The room smelled moldy.
Comment from Hotel Management
17 Nov 2023 by James, Hotel Management
Tara,I'm sorry to hear you found your room to have an unpleasant odor. I will have Housekeeping inspect to see if they can find the issue. We hope that you'll give us another shot in the future, as we are just beginning a major overhaul and have already replaced our roof as of yesterday. Please feel free to contact us if you would like to further discuss your stay!
by A verified traveler
Posted 6 Nov 2023
The hotel was very quite.
Comment from Hotel Management
17 Nov 2023 by James, Hotel Management
Hi Derek,We appreciate you taking the time to leave us a review! We are always trying to improve, so please feel free to contact me if you have any suggestions! Thank you!
by A verified traveler
Posted 16 Oct 2023
We found a thick silver ring in our bed that was between the mattress and sheet. This makes me think the sheets weren't changed/ cleaned. The breakfast was terrible. Even the bacon tasted old & reheated. Nothing impressive about the hotel at all.
Comment from Hotel Management
16 Oct 2023 by GM, Hotel Management
Roxanne,I'm sorry to hear that you did not enjoy your recent stay. I have shared your comments with our housekeeping and breakfast staff, and we do hope you will give us another chance to earn your future business.Thank you for letting me know what you thought of your stay!
