Ratings based on 18 Verified Reviews

4.2 out of 5
3.9 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice hotel

Posted 1 Feb 2024 on Hotels
The hotel itself is great, super nice staff, comfortable room and good shower. The neighborhood lacks desirable food options. If you walk 5-6 blocks toward the train station you find good options but if you walk in any other direction I didn't find much.
5 out of 5
by A verified traveler

Posted 20 Jun 2023
Ubicación perfecta y una vista maravillosa.
Comment from Hotel Management
22 Jun 2023 by Jeancarlo, Hotel Management
Estimado Daniel agradecemos su comentario. Esperamos poder servirle nuevamente en un futuro.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2023
5 out of 5
by A verified traveler from Cuenca

Posted 11 Feb 2023
This hotel is in the heart of the city and convenient to everything
3 out of 5
by A verified traveler

Posted 9 Oct 2021
The public areas of this place are beautiful, and the location is good near places to eat and shop. The downside was my room, which was very depressing. The windows overlooked the hallway, it smelled like mildew and there was mildew all over the bathroom. When I was taking a shower sewer-smelling water backflowed in so I was standing in it. I walked past nicer looking rooms that no one was using as I was one of the few guests in the hotel, it's unfortunate they didn't offer to put me in a better room.
Comment from Hotel Management
12 Oct 2021 by Hotel Montecarlo Riobamba, Hotel Management
We appreciate your comment and we will consider it to make improvements.
4 out of 5
by A verified traveler

Posted 9 Aug 2021
Buena ubicación. Demasiado ruido porque se escucha lo que sucede en la habitación contigua, en la recepción y en los corredores.
Comment from Hotel Management
9 Aug 2021 by Hotel Montecarlo Riobamba, Hotel Management
Saludos, agradecemos su comentario. Lo tomamos en consideración para continuar mejorando.
5 out of 5
by A verified traveler

Posted 7 Aug 2021 on Hotels
Great! Luis, Francisco, and all the workers are so helpful and kind. I love the Hotel Montecarlo!
Comment from Hotel Management
28 Aug 2021 by Hotel Montecarlo Riobamba, Hotel Management
We appreciate your comment, it is a pleasure to serve you.
5 out of 5
by A verified traveler

Posted 8 Aug 2023
Eso es todo
5 out of 5
by A verified traveler

Posted 31 Mar 2023
casa colonial, aprecio mucho
1 out of 5
by A verified traveler

Posted 21 Nov 2022
Nada
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