Ratings based on 17 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice
Posted 1 Mar 2020 on HotelsNice hotel. Not luxurious but well enough for a good rest
by A verified traveler
Posted 19 Aug 2019
Agua fría de la Piscina. Informaron del hotel que el agua era caliente. favor ser mas claros en la información
by A verified traveler from Florida
Posted 3 Sep 2018
The staff is amazing. Warm, friendly, helpful. The rooms need a deep cleaning: floors moped, baseboards dusted, mold cleaned from shower walls,... My room could have used some fresh paint, a nightstand, a lamp (just one bulb in the ceiling light), hangars and an extra blanket. The history here is fantastic and I’d love to see this hotel thrive and be able to be restored to its obvious original glory. I would have gladly paid double what I did for a fixed up room.
Recommended
for Everyoneby A verified traveler from Cuenca
Posted 12 Apr 2018
Very large room. Good shower. Clean. Beds were comfortable
Comment from Hotel Management
18 Apr 2018 by Hotel Bambú Riobamba, Hotel Management
Buenos días estimado, reciba un cordial saludo de parte de Hotel Bambú, por medio del presente agradecemos por su comentario y esperamos que su estadía con nosotros haya sido muy agradable.
Att.-
DEPARTAMENTO ADMINISTRATIVO
Recommended
for Everyoneby A verified traveler
Quick Stay
Posted 2 Feb 2018We stayed for only one night so I can't really comment on the atmosphere. You can tell this was a top notch place back in the day. It doesn't seem like it's really been kept up to what you can tell it used to be, but it was still very good. Our room was clean and spacious. Breakfast was great. Staff was wonderful. I highly recommend this hotel to the traveler that is looking for a place on the outskirts of town looking for a comfortable quick stay. This was perfect for us.
Comment from Hotel Management
3 Feb 2018 by Hotel Bambú Riobamba, Hotel Management
Good morning, receive a cordial greeting, we are grateful por your comment and we are happy to have provided a quality service to our Guests.
Att.-
ADMINISTRATIVE DEPARTMENT
Recommended
for Everyoneby A verified traveler from Quito
Pleasant stay
Posted 15 Jan 2018Staff was friendly, kind, good internet, breakfast buffet. Can't beat that for the price.
Comment from Hotel Management
21 Jan 2018 by Hotel Bambú Riobamba, Hotel Management
We appreciate your comment, it was a pleasure to have served you.
Recommended
for Everyoneby A verified traveler from australia
Hotel in heart of Riobamba
Posted 13 Jan 2018Staff friendly and very helpful. Rooms comfortable.
Comment from Hotel Management
21 Jan 2018 by Hotel Bambú Riobamba, Hotel Management
We appreciate your comment, we hope that in a next visit to Riobamba we will provide a quality service that characterizes us
by A verified traveler from Iowa
Fine basic hotel, but away from center
Posted 11 Jan 2018Decent hotel room, with plenty of space, but it is a 40 minute walk to the historic center of town.
Comment from Hotel Management
21 Jan 2018 by Hotel Bambú Riobamba, Hotel Management
Receive a cordial greeting from Hotel Bambú, we want to thank you for your comment and your visit to Riobamba, this helps us provide a better service.
by A verified traveler from B
Just OK
Posted 9 Apr 2017The hotel itself is too expensive for what it is. It's just OK. We had problems because we needed to check out early and the manager was not helpful at all! He or she would not even come out to speak with us and made the poor girl at the desk do all the work. She tried her best with the amount of English she knew but the manager would not work with us at all! The night we mentioned that we were going to need to check out early they went ahead and charged our card that night for all 5 nights. We went round and round even offering to pay the taxes for the nights we would not be there but they would not budge. In the end they gave us $30 and would not give us a check out printout, I'm sure so we couldn't dispute the charge on our credit card. We ended up taking a loss of $120 because we were so over the place we just wanted to be gone. The hotel is not worth the price on Expedia and the manager is not helpful. I would not recommend this hotel to anyone. They say their policy is to charge your credit card when you check in ( which they did not tell us ) but if you have a problem good luck getting your money back and they will charge you 16% for running your credit card (another thing they do not mention). It was just a bad experience and this was not the only hotel we stayed in while in Ecuador but the only one we had trouble with!
Comment from Hotel Management
4 Oct 2017 by BAMBU HOTEL, Hotel Management
Good afternoon dear guest, we are sorry for the disadvantage during your stay in our establishment.
At the same time we thank you very much for the information provided because your opinion is very important for us since it helps us to improve.
Best regards,
ADMINISTRATION
BAMBU HOTEL
Recommended
for Everyoneby A verified traveler from Houston, Texas, USA
Nice hotel, great staff, though just a little rust
Posted 14 Feb 2016
Pros: Staff, food, spaciousness and feel of the room
Cons: Water pressure, general bathroom design, and a little more parking space would be nice.
Location: Don't have much comment on this, just get out of town and explore the beautiful country side, with its beautiful people.
First of all, let me say that this hotel is great for the price. Rooms are a bit rustic, with very little water pressure, but they are clean, roomy, and comfortable, otherwise. My bathroom door was a bit tricky, though, kept hitting me in the leg every time I forgot to close it upon entering, as the toilet is very close to the door. Shower curtain rod hung by a wire to the light fixture - a little tacky, but not really a problem. Front desk and restaurant staff are all very nice and helpful.
Comment from Hotel Management
4 Oct 2017 by BAMBU HOTEL, Hotel Management
Good afternoon dear guest, thank you very much for the information provided because your opinion is very important for us since it helps us to improve.
Best regards,
ADMINISTRATION
BAMBU HOTEL
