Ratings based on 968 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
It was our first time travelling to Rio, it took us 3/4 days of research to find a great hotel with a great price. This hotel delivered it! Although Barra da Tijuca is further away from the touristic area, it’s definitely worth the extra transportation time. The ocean is cleaner and the beaches less crowded, and most important, a lot more safe! The staff at the hotel was amazing, great service and care. Specially at dinner, the server named Willian was awesome!
Comment from Hotel Management
26 Apr 2024 by Natalia Penazzo Gerente Geral, Hotel Management
Boa tarde ! Muito obrigado pelos seus comentários! Foi um prazer recebe-los no Windsor Marapendi. Fiquei feliz em saber que receberam o carinho e a atenção que merecem. Espero ter a honra de hospeda-los novamente. Cordialmente,
by A verified traveler
Posted 23 Apr 2024
comfortable, convenient, practical. ideal for business trips
Comment from Hotel Management
26 Apr 2024 by Natalia Penazzo, Gerente Geral, Hotel Management
Boa tarde ! Muito obrigado pelos seus comentários. Foi um prazer recebe-los no Windsor Marapendi. Fiquei feliz em saber que receberam o carinho e a atenção que merecem. Espero ter a honra de hospeda-los novamente. Cordialmente,
by A verified traveler
Posted 23 Apr 2024
The staff was amazing and helpful and always polite. Breakfast buffet was fresh and good choices. The fresh fish dinner was incredible and well presented.
Comment from Hotel Management
26 Apr 2024 by Natalia Penazzo - Gerente Geral, Hotel Management
Boa tarde ! Muito obrigado pelos seus comentários. Foi um prazer recebe-los no Windsor Marapendi. Fiquei feliz em saber que receberam o carinho e a atenção que merecem. Espero ter a honra de hospeda-los novamente. Cordialmente,
by A verified traveler
Posted 18 Mar 2024
Upgraded to a king size bed and they let me check in early
Comment from Hotel Management
20 Mar 2024 by Esmeraldo, Hotel Management
Good morning,Thank you very much for your comments and for the score 5 of 5. It was a pleasure to have you as our guest. We hope to see you again, soon. Wishing you all the best, Alexandre EsmeraldoGeneral Manager
by A verified traveler from Seattle
Posted 27 Feb 2024
Nice and quiet stay. Delicious breakfast
Comment from Hotel Management
27 Feb 2024 by Esmeraldo, Hotel Management
Good afternoon,Thank you very much for your comments and for the score 5 of 5 !! It was a pleasure to have you as our guest.We hope to see you again, soon. Wishing you all the best, Alexandre EsmeraldoGeneral Manager
by A verified traveler
Posted 14 Feb 2024
Comment from Hotel Management
20 Mar 2024 by Esmeraldo, Hotel Management
Boa tarde!!Muito obrigado pela sua avaliação e pela nota 3 de 5 .Foi um prazer recebe-los no Windsor Marapendi. Espero ter a honra de hospeda-los novamente. Cordialmente,Alexandre EsmeraldoGerenrte Geral
by A verified traveler
Posted 11 Feb 2024
Comment from Hotel Management
20 Mar 2024 by Esmeraldo, Hotel Management
Bom dia !!Muito obrigado pela sua avaliação e pela nota 3 de 5 !!Foi um prazer recebe-los no Windsor Marapendi.Espero ter a honra de hospeda-los novamente.Cordialmente,Alexandre EsmeraldoGerente Geral
by A verified traveler
Posted 31 Jan 2024
Overall it’s a great hotel. The breakfast buffet is amazing and for the most part, staff were very helpful and professional. The location is safe but far away from shopping and very few restaurant options in walking distance. The beach was directly across the street and it was easy to get Uber or taxi quickly. We were able to take advantage of VIP status and got a room upgrade and late check out. I recommend this hotel especially if you are looking for something quite and safe.
Comment from Hotel Management
1 Feb 2024 by Esmeraldo, Hotel Management
Good morning,Thank you very much for your comments and for the score 5 of 5 . It was a pleasure to have you as our guest.We hope to see you again, soon. Wishing you all the best, Alexandre EsmeraldoGeneral Manager
by A verified traveler from wantagh
Posted 26 Jan 2024
Comment from Hotel Management
20 Mar 2024 by Esmeraldo, Hotel Management
Boa tarde!!Muito obrigado pela sua avaliação e pela nota 5 de 5 .Foi um prazer recebe-los no Windsor Marapendi. Espero ter a honra de hospeda-los novamente. Cordialmente,Alexandre EsmeraldoGerenrte Geral
by A verified traveler
Posted 25 Jan 2024
Good location
Comment from Hotel Management
25 Jan 2024 by Esmeraldo, Hotel Management
Good morning,Thank you very much for your comments and for the score 4 of 5. It was a pleasure to have you as our guest. We hope to see you again, soon. Wishing you all the best,Alexandre EsmeraldoGeneral Manager
