Ratings based on 932 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
The lift did not go to my floor, I had to drag a 30kg bag up and down with zero assistance and the key card worked after ten tries. When I complained I was told it happens and no one cared.
by A verified traveler
Posted 1 May 2024
Todo bien ! La comida del restaurante buena
by A verified traveler from SANTA CRUZ
Posted 8 Apr 2024
El personal que atiende este hotel en todos sus departamentos sabe con precision la manera de atender bien a un huesped. Siempre estan dispuestos a ayudar y a brindarle confort y comodidad al huesped. Su actitud de servir es su mejor aliada.
Felicitaciones.
De otra parte la ubicacion del Hotel y su limpieza son dos factores positivos adicionales que inclinan la preferencia por este Hotel.
by A verified traveler
Posted 5 Apr 2024
My husband and I stayed during our stop in Rio. The location was very good, an easy walk to the beach and the staff were very friendly.
by A verified traveler
Posted 22 Mar 2024
Staff very nice and cortesy, good breakfast
by A verified traveler
Posted 28 Feb 2024
It was very clean and well kept. The staff and service were great. Good selection was great. Room service was really nice. I will definitely come back if I’m in the area again.
by A verified traveler
Posted 18 Feb 2024
When I arrived my reservation had been changed frim 2 twin beds to a double bed. The hotel indisted that I ordered the dbl bed, showing me the paperwork. I absolutely knew I ordered 2 twins doubke checking my reservation before I submitted. It appears the mistake was made on Exoedia's end. I didn't know the person I was sharing with that well, hence twins. The front desk insisted they had no rooms with twins left, yet when I went to the front desk 20 min later to show what I reserved, they switched me to a room with twins. All's well that ends well.
by A verified traveler from Halifax
Posted 2 Feb 2024
Great location, a few block from the beach. Staff friendly and willing to accommodate requests. Ok WiFi and breakfast was good. Strong coffee.
by A verified traveler
Un hotel para viajeros poco exigentes bien ubicado
Posted 10 Jan 2024 on HotelsTuvimos que cambiar de cuarto en 2 ocasiones durante la primera noche: la primera habitación el aire acondicionado no funcionaba, y la segunda habitación nos la entregaron sucia (camas desordenadas, toallas en el suelo del baño, comida en la cesta de basura) y tampoco le funcionaba el aire acondicionado. A 95+ grados Fahrenheit, después de un largo día, el aire acondicionado es un “must have”.
La tercera habitación que nos dieron fue en el 5to piso del lado de la calle. ¡El aire acondicionado funcionaba! No obstante, el ruido de la calle entraba a la habitación (aparentemente ls ventanas no sellan bien). El baño, la ducha, estaba con moho y costra vieja; le hace falta bastante limpieza. La cama no es muy cómoda pero resuelve. El desayuno que ofrecen en el buffet es aceptable. La localización está bien cómoda caminando en relación a la playa de Copacabana y es bien accesible para Ubers/Taxis.
by A verified traveler
Lo recomiendo
Posted 5 Jan 2024 on HotelsBueno el servicio excelente el trato muy amable necesita solo un poquito cloro para la ducha tienen pedazos negro pero de lo demas excelente si podria ir de nuevo me gusto el lugar rapido a las playas y a las comidas buen lugar hubicado
