Ratings based on 310 Verified Reviews

3.1 out of 5
73% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024
2 out of 5
by A verified traveler

Beyond Unacceptable

Posted 11 Feb 2024 on Hotels
This is right in the middle of Lapa party district and for $30 for a Friday night during Carnival, I appreciate that it is cheap, however, some things are just completely unacceptable. When I checked into my room which the cleaners were just leaving I found a good sized room with fridge, twin beds, a wardrobe and TV and a good sized bathroom. However, the sink and co. had not be cleaned and contained male fluid stains en-masse. Both looked like they hadn't been cleaned in months and the floor was also filthy. The bed sheet contained a hand sewn rip too (I mean... seriously?). The shower was very good though I know for sure that everything was beyond filthy. The pillows stank. With such an attitude to hoarding old or broken appliances and linen etc. you can be sure that everything is unsanitary. Aside from that stated above all the staff were really nice, but....that doesn't make up for what I saw.
2 out of 5
by A verified traveler

Posted 28 Feb 2023
The front reception staff were lovely. The hotel is old and needs a renovation. It is a block from the famous tourist stairs which was awesome but the area is not a good place to stay if vacationing.
3 out of 5
by A verified traveler

Noisy

Posted 11 Feb 2023 on Hotels
Ridiculously noisy. It may be out of the hotel's control but neighbouring rooms made so much noise that sleep was not possible the first night and near midnight the second night. Good loca5near Selaron steps.
1 out of 5
by A verified traveler

Posted 11 Apr 2022 on Hotels
sem internet nada desculpa me atrasei sua cama dói dengue as vezes muito ruim
2 out of 5
by A verified traveler

Posted 12 Mar 2022
Horrible! Roaches, walls cracked, dirty… not recommended.
1 out of 5
by A verified traveler

Posted 28 Oct 2021
this place was the worst the air conditioner was leaking water, the place was filthy and dirty and very bad service.
4 out of 5
by A verified traveler

The Americana hotel in Lapa

Posted 12 May 2021 on Hotels
Hotel Americana is an older hotel functional, the staff were very accomodating, i had an issue with the next room there airconditionor was very loud , they had it set for a certain tempurature, therefor it would shut off and turn itself on intermittingly not too much sleep for a few night . They staff located me to a new room which is great! Located in Lapa close to gloria metro and the cinlandia metro is a ten minute walk with the tram there as well, lots or restaurants around . The price was very inexpensive.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2021 on Hotels