Ratings based on 92 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 4 Jan 2024
This hotel was too far away from the city. Originally I didn’t think that was an issue, however on the first day, a taxi driver charged us 1200 reales from the bus station to the hotel. Complete rip off! This made us concerned about the amount of money we would be spending on transportation to and from the hotel daily. The bedding was horrible. Hard mattress, pillows and two flat sheets. It was not the cleanest. The breakfast buffet had flies around the food. We winded up relocating to another hotel. I asked for a refund for the unused days and I was told by hotel management they would work within Expedia to refund my money; however I was told they have not returned their call or email. Very dissatisfied with this hotel experience.
2 out of 5
by A verified traveler

Hotel bom

Posted 29 Sep 2021 on Hotels
Check in muito demorado
4 out of 5
by A verified traveler

Problema com lençóis da cama

Posted 4 Feb 2024 on Hotels
Percebemos um problema nos lençóis que cobrem a cama.
5 out of 5
by A verified traveler

Ótimo.

Posted 1 Jan 2024 on Hotels
Ótima experiência. Ótimo custo benefício.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2023
5 out of 5
by A verified traveler

Posted 15 Nov 2023 on Hotels
Muito bom, somente duas criticas: 1ª o espaço entre a cama e a TV é um espaço pequeno para passar, como painel da TV é bem projetado, atrapalha a circulação; e 2ª internet nos quartos NÃO existe. Fora isso, é um ótimo Hotel, bem localizado e um ótimo custo/benefício, sem dúvidas retornarei.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Posted 26 Jun 2023 on Hotels
Comment from Hotel Management
17 Aug 2023 by Maxuel Lemos, Hotel Management
Prezado Roberto Luiz, gostaria de agradecer por sua atenção e o tempo dispensado em nos avaliar sobre nossos serviços e estrutura Bristol Hotels. Somos gratos por seu reconhecimento e elogio a toda nossa equipe e ao hotel. Esta sua iniciativa é uma grande oportunidade para nos aprimorarmos constantemente para sempre atendê-lo, mantendo o nosso padrão e superando as expectativas em todas as novas oportunidades e hospedagem. Para nós do Bristol Easy Hotel Rio Bonito/RJ, é motivo de grande satisfação tê-lo como nosso hospede. E novamente obrigado por sua avaliação. Até a próxima! Atenciosamente, Equipe Bristol Easy Hotel Rio Bonito/RJ.
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