Ratings based on 160 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Two day stay in Rimini
Posted 20 Jun 2023 on HotelsThe check in and check out process was easy. The hotel even arranged a taxi for us to get to the train station on the check out day. The room was very clean, modern and comfortable. We had breakfast and dinner at the hotel and both were very fresh and tasty.
by A verified traveler
Posted 15 May 2023 on Hotels
by A verified traveler
great stay in Rimini
Posted 14 May 2023 on HotelsIt was great hotel. Service was excellent, room and view were awesome. We really enjoyed the spa also. Breakfast was excellent.
Only improvement could be water pressure/ flow in bath tub as it took a long time to fill.
by A verified traveler from Cliffside Park
Posted 8 Jun 2022
I like evryone there! The staff is a fantastic group of young professionals, very nice and always ready to accommodate every request. What this hotel should improve is the cleanness of the rooms, particularly bathrooms (toilet bowl was not properly cleaned, and bathtub full of women's hair). Also, really important is the restaurant, while again the whole staff is incredibly nice, the food is terrible! The kitchen here tries really hard to break into the modern cuisine with what they think is a unique menu that i reality turns out to be a disaster of poorly cooked, and poorly selected flavors. An example of how bad is the kitchen here is the way they were able to ruin a very, very simple mixed grilled fish selection, buy first grilling and then deep frying and adding breadcrumbs to the fish. It was disgusting, and made me sick the whole night!
Comment from Hotel Management
10 Jun 2022 by Gabriele Natale - Operation Manager i-SUITE hotel, Hotel Management
Dear John,
thank you for your review.
I am very happy to hear that you have appreciated the professionalism and dedication that all our staff makes available to our guests.
At the same time I am sorry if the cleaning of your Suite was not perfect, if you told us here in the hotel we would have immediately remedied it, paying more attention.
I'm sorry even if you didn't appreciate our cuisine, I assure you that the raw materials are of the highest quality and that our Chef makes a careful selection of fresh fish every day.
I hope you will come back here again to be able to remedy the notes you have reported to us, which will help us to always improve our service.
Best regards.
by A verified traveler
Fun modern hotel!
Posted 9 Apr 2022 on HotelsWe loved how modern and fun this hotel is. Complimentary Spritz was the icing on the cake. Wish we had time to use the spa & pool. Next time!
by A verified traveler
Modern hotel with first class service.
Posted 10 Feb 2022 on HotelsExtremely modern hotel with an emphasis on well being. Incredible huge jacuzzi and pool. Beautiful healthy breakfast offering fresh smoothies as well as a large selection of freshly cooked food. The staff were extremely friendly and professional. We borrowed bikes and cycled into the city centre which was fab as a bit too far to walk. Would highly recommend this hotel.
by A verified traveler
Average
Posted 16 Nov 2021 on HotelsNothing special. Average hotel.
by A verified traveler
Posted 20 Nov 2019 on Hotels
Nice hotel. Very new. Great area. Breakfast was a little poor.
by A verified traveler
Posted 14 Nov 2019 on Hotels
by A verified traveler
Posted 23 Oct 2019 on Hotels