Ratings based on 80 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Great hotel conveniently located with awesome amenities and friendly staff.
by A verified traveler
Posted 15 Feb 2024
by A verified traveler
Posted 18 Aug 2023
On check in I was told that I had not booked a twin even though I was showing reception the booking said twin. This took 30 minutes to sort.
Later the air conditioning wasn’t working, it was 32c, I had booked a hotel specifically with air conditioning as I was poorly with diarrhoea and losing liquid rapidly, I phoned reception to ask to be shown how to sort the air con - I was told ‘STOP’ and then reception put the phoned down.
Other than that a lovely hotel. But the customer service was awful and just what I didn’t need in my delirious state.
Comment from Hotel Management
7 Sep 2023 by The management and the staff - Hotel Ambasciatori, Hotel Management
Dear guest, we are sorry to read your negative review and we are even more surprised of the reasons. Your reservation is quite clear and it states that you book the "Superior Double or Twin Room" with "1 Queen Bed". If you want a different setting and we know it only on the moment of your arrival, it may take some time to sort it out, we apologize for the waiting. We are sorry for your... situation that somehow you felt like sharing, we have no trace of his phone call happening in the way you said but usually the problem with air conditioning not working is that the window in the room is open. We are happy that you defined the hotel as lovely, you should visit us again in a better health condition, we are sure you will love it here.
by A verified traveler
Posted 2 May 2023 on CheapTickets
Quality of breakfast are 3rd class, they give very poor thing for breakfast buffet.
by A verified traveler
Posted 28 Nov 2022
by A verified traveler
Super dupa weekend
Posted 8 Feb 2021 on HotelsIt was amazing
by A verified traveler
Posted 5 Nov 2020 on Hotels
Comment from Hotel Management
4 Dec 2020 by Riccardo, Hotel Management
Grazie Ben,
speriamo di riaverla presto a Rimini!
by A verified traveler
A stylish sea-side stay
Posted 2 Oct 2020 on HotelsGlitzy modern hotel right in the middle of the coastal strip.
Clean and well-appointed.
Good breakfast with cooked options (eggs/bacon/frankfurters) available on top floor with great views of the sea.
We thought the free toiletry items on request was a nice touch, as I had forgotten to bring my shaving foam and my partner had left her tooth-brush behind!
Comment from Hotel Management
21 Oct 2020 by Riccardo, Hotel Management
Thank you Bernard,
we are really happy that you enjoyed your stay with us!
We hope to see you soon in Rimini!
by A verified traveler from UK
Posted 20 Sep 2020
Really nice deluxe room but too small.
Small balcony facing sea but more next door hotel and a street.
Great location but very noisy at night. One night we had to call the reception (after 1am) and ask about restaurant's very loud music which was played outside. Police had to come and sort it out. Unfortunately hotel is not separated from the noise and the law allows loud music until 1 am.
Breakfast didn't have much choice. Only scrambled eggs(unsolted) and bacon or some ham/cheeses. Bread felt dry. Nice selection of pasty tho.
Coffee did not feel as from a good coffee machine.
Pool was out of order and I had to make a fuss to be given an option to use a pool of next door hotel (which to be fair looks much nicer).
Water in the room is for a charge of 3 euro (0,5l) which I found pretty bad.
The staff were friendly.
I would most likely score this hotel lower if not the really nice deluxe room and location which made the stay better.
Comment from Hotel Management
23 Sep 2020 by The management and the Staff - Hotel Ambasciatori , Hotel Management
Good morning Anita,
thank you for your stay at Hotel Ambasciatori in Rimini.
We are pleased that you enjoyed our Deluxe Room completely renovated with precious materials and refined furnishings, and our central and beachfront location.
We are sorry that the music coming from the club near our hotel has disturbed you. We assure you we have done everything possible to protect the rest of our guests.
Our breakfast offered is very rich with sweet and savory organic dishes, fresh fruit and juices and much more therefore we do not understand your notes ...
About our swimming pool, since our was temporarily out of order, we offered you the possibility to use the one of our next door hotel.
We hoped you liked the gesture...
Goodbye!
by A verified traveler
Posted 20 Mar 2019 on Hotels
Comment from Hotel Management
20 Mar 2019 by The Management and the Staff - Hotel Ambasciatori , Hotel Management
Thank you for choosing Hotel Ambasciatori for your stay in Rimini and for sharing your positive experience. We always try to please our guest in every way, we hope you will visit us again so that we can show you how we improved.
