Ratings based on 327 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
by A verified traveler from Hayden
Posted 23 May 2024
Quiet, super location and comfortable
by A verified traveler from GARLAND
Posted 19 May 2024
The location of this hotel can’t be beat. Right behind the House of the Blackheads the Museum of the Occupation and Town Hall Square. Within a short walking distance to the Central Market, St Peter’s Church, many restaurants, souvenir shops and a mini market. The hotel also had parking so if you are driving it’s extremely convenient.
Comment from Hotel Management
2 Jun 2024 by Inga , Senior Front office supervisor, Hotel Management
Dear Roberto , Thank you for this amazing review.We are more than pleased to read your kind words and more than happy you had absolutely enjoyable and memorable stay with us .We hope to welcome you back in not too distant future.Sincerely,
by A verified traveler
Posted 1 Mar 2024 on Hotels
Comment from Hotel Management
31 Mar 2024 by Inga , Senior Front office supervisor, Hotel Management
Dear Michael , Thank you for your review. It is a pleasure to note we have exceeded your expectations in terms of level of service and hospitality.We would be pleased to host you upon your next visit to Riga . Sincerely ,
by A verified traveler
Clean
Posted 28 Feb 2024 on HotelsClean. Smells clean
Comment from Hotel Management
31 Mar 2024 by Inga , Senior Front office supervisor, Hotel Management
Dear guest , Warm greetings from Riga . Thank you very much for taking your time to share your feedback with us . We are very pleased that your stay was enjoyable . We hope to welcome you back , whenever your travels will bring you back to Riga .
by A verified traveler
Posted 19 Feb 2024
The room was spacious, there was AC, and the staff were just amazing!
Comment from Hotel Management
21 Feb 2024 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Der Imani,Thank you for your kind review.We are so proud that you liked our rooms and like that we have AC.We will pass your compliments to our staff members.We hope to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
by A verified traveler
Posted 19 Feb 2024
Honestly the outside architecture is kinda gross but the inside is very cozy.
Comment from Hotel Management
21 Feb 2024 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Benjamin,Thank you for your kind review.We are happy to see that you enjoyed your stay with us, and find that inside in the hotel is cozy.We hope to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
by A verified traveler
A nice hotel in a great location
Posted 8 Feb 2024 on HotelsWe stayed in one of the family rooms with an extra sofa bed. There was plenty of space in the room. The bathroom had both a shower cubicle and a large bath.
The biggest downside for us was the extreme firmness of the mattress which my wife struggled to get comfortable on.
The location of the hotel is great for exploring the old town. Really close to good bus / tram stop with a ticket machine. I highly recommend the 5 day ticket which is incredible value at 10 Euro. You can get the number 22 bus to and from the airport and save 30 Euros on taxi fares.
The free DIY laundry room is also a handy feature for longer stays.
The staff we dealt with were very friendly especially Viktorija.
Comment from Hotel Management
10 Feb 2024 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Mark,Thank you for your kind review.We are glad to see that you enjoyed your stay with us, founded that or location is great.We will pass your word to our team and to Viktorija.We look forward to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
24 Jan 2024 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Guest,Thank you for your kind score.We hope that we do our best for your stay.We hope to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
by A verified traveler
Posted 18 Jan 2024
Great staff
Comment from Hotel Management
20 Jan 2024 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Ceri,Thank you for your high score given to us.We are glad to see that your team member make the job perfect.We do hope to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
