Ratings based on 664 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
I stayed four nights. Had dinner one night in the rooftop restaurant. The hotel was very affordable. While there is an elevator, there are about 8 steps to reception and also down to the breakfast room. So I would not call this property accessible. I made a rookie mistake and gave the front desk a bag of laundry - maybe half a load in a US washer. $80! I found this to be outrageous. My fault for not checking. Lev at the front desk is very nice and helpful. I was still recovering from laundry sticker shock and forgot to tip him as I left. The cathedral is right by the hotel which is why I selected it. Lots of restaurants about but not many shops. There is a rimi express mini mart close by
Comment from Hotel Management
5 Jun 2024 by Levs, Hotel Management
Dear Madam Marijane,Greetings and Thank you so much for staying at the Gutenbergs Hotel. It was absolutely a delight to meet you and to be of service to you during your stay, Madam.Not only it brightened our day and gave reason, a soul, to our work, but made our Hotel even more charming, elegant and cozy so that it was our duty to make your stay a better one.It will be always a pleasure and honour to see you and to serve you once more and more! Always at your service and till We meet again, Sincerely and good health willing, Levs Gutenbergs Hotel's Reception.
by A verified traveler from Gold Coast MC
Posted 29 May 2024
Beware when booking!
Two sections to hotel the “Old section” and the Classic part. We were in room 309, we were told this is the old section.
Floor is on a 5 to 10 degree slope. You sleep on an angle!
Very little light including only a small window for natural light and fresh air.
Weak internet in the room. The ended up putting a Modem in our room.
No air-conditioning
No frig
Safe not bolted down.
Comment from Hotel Management
31 May 2024 by Levs, Hotel Management
Dear Mr. Roland,Greetings and Thank you for staying at the Gutenbergs Hotel. On behalf of the Gutenbergs Hotel's Staff, We sincerely apologise for the discomfort that has not allowed you to enjoy your stay to the fullest. It saddens us to hear that Standard Twin room in the Old part was not appropriate for you, Sir. Nonetheless, We always recommend to our guests to inform us in first instance in case of any discomfort during stay as most of the problems can be dealt with within short time. We will be happy to accommodate you once more as well as to show how sincere We are in order to improve the stay of our guests.Always at your service and till next time,Sincerely,Levs Gutenbergs Hotel's Reception+371 67 814 090Mūku iela 6, Rīga, LV-1050, Latvija
by A verified traveler
Posted 23 May 2024
The room itself was charming, I liked it a lot. There was no AC, but it was cool enough w the window open. WiFi was not the best in the room itself, but it sufficed. The bathroom smelled horribly like mildew, and the towels were super thin. Otherwise, I would say it was a good stay.
Comment from Hotel Management
25 May 2024 by Linda, Hotel Management
Dear guest,Greetings and Thank you for staying at the Gutenbergs Hotel. We are sincerely sorry to hear that your stay went not so much as planned, nonetheless, We will be very happy to be of service to you once more, while matters of accommodation will be improved.Sincerely,Gutenbergs Hotel's Reception
by A verified traveler
Posted 20 Oct 2023 on Hotels
Comment from Hotel Management
21 Oct 2023 by Linda, Hotel Management
Dear Mr. Blake,Greetings and Thank you so much for staying at the Gutenbergs Hotel. We are very grateful to you for being one of our loyal guests. We will be very delighted to accommodate you once again as you are always welcome in our Hotel as it is always a pleasure to be of service to you.Sincerely and good health willing.Gutenbergs Hotel's Reception
by A verified traveler from Northvale
Posted 18 Oct 2023
Great location and very friendly staff. The hotel is in an old building, hence if you are for a taste of old times, a little akward layouts, sometimes slightly slanted or screeching floors you wont be disappointed. BTW it was my second time staying there.
Comment from Hotel Management
18 Oct 2023 by Linda, Hotel Management
Dear Mr. Grzegorz,Greetings and Thank you so much for staying at the Gutenbergs Hotel. We are very grateful to you for being one of our loyal guests. We will be very delighted to accommodate you once again as you are always welcome in our Hotel as it is always a pleasure to be of service to you.Sincerely and good health willing.Gutenbergs Hotel's Reception
by A verified traveler from Northvale
Posted 15 Oct 2023
Phenomenal welcoming by the he reception staff. Lev was awesome.
Comment from Hotel Management
15 Oct 2023 by Levs, Hotel Management
Dear Mr. Grzegorz,Greetings and Thank you so much for staying at the Gutenbergs Hotel. It was absolutely a delight to meet you and to be of service to you during your stay, Sir. Not only it brightened our day and gave reason, a soul, to our work, but made our Hotel even more charming, elegant and cozy so that it was our duty to make your stay a better one.It will be always a pleasure and honour to see you and to serve you once more and more, Sir! Always at your service and till We meet again, Sincerely and good health willing, Levs Gutenbergs Hotel's Reception.
by A verified traveler
Posted 28 Sep 2023 on Hotels
Comment from Hotel Management
29 Sep 2023 by Linda, Hotel Management
Dear Mr. David,Greetings and Thank you so much for staying at the Gutenbergs Hotel. We are very grateful to you for being one of our loyal guests. We will be very delighted to accommodate you once again as you are always welcome in our Hotel as it is always a pleasure to be of service to you.Sincerely and good health willing.Gutenbergs Hotel's Reception
by A verified traveler
Lovely hotel
Posted 19 Sep 2023 on HotelsLovely hotel with fabulous service. The receptionist was particularly service-focussed. High ceilings made the room feel very spacious and triple glazing cut out the noise 100%. Great location in the heart of the old town. Breakfast was delicious with a good variety.
Comment from Hotel Management
20 Sep 2023 by Linda, Hotel Management
Dear guest,Greetings and Thank you so much for staying at the Gutenbergs Hotel. We are very grateful to you for being one of our loyal guests. We will be very delighted to accommodate you once again as you are always welcome in our Hotel as it is always a pleasure to be of service to you.Sincerely and good health willing.Gutenbergs Hotel's Reception
by A verified traveler
Posted 4 Sep 2023 on Hotels
Comment from Hotel Management
6 Sep 2023 by Linda, Hotel Management
Dear Madam Debra,Greetings and Thank you so much for staying at the Gutenbergs Hotel. We are very grateful to you for being one of our loyal guests. We will be very delighted to accommodate you once again as you are always welcome in our Hotel as it is always a pleasure to be of service to you.Sincerely and good health willing.Gutenbergs Hotel's Reception
by A verified traveler
Posted 3 Sep 2023
Very cool and unique boutique hotel and locally owned! Ask Lev to tell the history of the building and the Gutenbergs family (still owners). Within minutes walking of old downtown square and a multitude of shops, restaurants, and nights clubs.
Comment from Hotel Management
6 Sep 2023 by Levs, Hotel Management
Dear Mr. Rick,Greetings and Thank you so much for staying at the Gutenbergs Hotel. It was absolutely a delight to meet you and to be of service to you during your stay, Sir. Not only it brightened our day and gave reason, a soul, to our work, but made our Hotel even more charming, elegant and cozy so that it was our duty to make your stay a better one. It is truly sad that you have checked-out as every guest that bring happiness and joy has gotten into our hearts. It will be always a pleasure and honour to see you and to serve you once more and more, Sir! Always at your service and till We meet again, Sincerely and good health willing, Levs Gutenbergs Hotel's Reception.
